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Billing Analyst

Company: The Knot Worldwide Inc.
Location: Omaha
Posted on: May 6, 2021

Job Description:

WHAT WE DO MATTERS: Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life's milestones. Our couples and business partners depend on us. They're all in. So are we. ABOUT THE ROLE AND OUR TEAM: TKWW is seeking a Billing Analyst (you!) for our US Local Marketplace team which connects over 2 million engaged couples with +40,000 local wedding vendors (e.g. Venue, DJ, Florist, etc.) across the US each year. The ideal candidate is a data-driven problem solver who enjoys digging into the numbers and studying drivers and trends. You are passionate about creating predictability, scalability and efficiency. You will proactively identify opportunities to shrink contract terminations and increase team efficiency while optimizing profitability. In this role you will work on a daily basis with various levels of the billing operation organization (representatives, managers and leaders alike). Additionally, you will collaborate with partners across FP&A, Data Science/Data Engineering, Technology and within the Local Business Operations and Local Operations Leadership teams. RESPONSIBILITIES:

  • Conduct due diligence, delinquency/collections modeling and other necessary analysis to support strategic opportunity analysis and execution
  • Analyze historical data to identify trends and support decision making on production and billing projects
  • Conducts tracking and measurement of KPIs related to recommendations and socializes to the broader teams
  • Conduct written and verbal presentation to share insights and recommendations to audiences of varying levels of technical sophistication.
  • Build decision-making models and propose solution for the business problem you defined
  • Provide requirements to develop analytic capabilities, platforms, and pipelines.
  • Work independently to process information and data to create reports on activities, trends, and projections
  • Drive performance improvements across the billing team and build the foundation for it to scale
  • Designs, develops, and presents strategic recommendations that directly address key business questions
  • Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions and/or improving rep or system performance
  • Strong collaboration skills that allow for effective project management across multiple internal and external stakeholders
  • Collaborate as needed with other sales & revenue strategy team members on ad hoc reports, analyses, and projects
  • Assist with the implementation & execution of cross-functional, strategic projects. Work with various departments to incorporate feedback into project
  • Prepare high quality presentations and reports for senior leaders SUCCESSFUL BILLING ANALYST CANDIDATES HAVE:
    • Experience working with large data sets to build complex, driver-ized models and gleaning insights to inform business strategy
    • Power user of excel/G-sheets, ideally with Access and/or SQL/Python experience
    • Proficiency with CRM, ideally Salesforce, a plus
    • Experience with BI platforms/tools, a plus
    • Excellent analytical, problem-solving, and implementation skills
    • Comfort working cross-functionally and advocating for your ideas and insights
    • Ability to prioritize, set deadlines, and meet aggressive goals
    • Ability to maintain data integrity through attention to detail and accuracy
    • Thrive in fast-paced, changing environment
    • Outstanding written and verbal communication skills
    • Results-oriented, with an ability to manage multiple projects simultaneously and expeditiously
    • Self-starter, shows initiative and curiosity, strong sense of urgency, commitment, and accountability for your work product
    • Proactive, high-energy with a hands-on approach to problem-solving
    • Of unquestioned ethics and integrity
    • Degree in Statistics, Math, Engineering, Economics or related field preferred At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference! WHAT WE LOVE ABOUT YOU:
      • You Dream Big. You iterate and experiment to drive innovation.
      • You Love Our Users. You keep our global community at the center of everything you do.
      • You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
      • You Hustle Every Day. You favor urgency and own your outcomes.
      • You Win Together. People are at the heart of our success and you play as a team. WHAT YOU LOVE ABOUT US: The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. We offer a full benefits package including options for medical, dental and vision insurance and a 401k with company match. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else-in and out of the office.
        • - The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. If you are a resident of California, by submitting your application, you acknowledge that you've read the California Privacy Notice. #LI-NW1

Keywords: The Knot Worldwide Inc., Omaha , Billing Analyst, Accounting, Auditing , Omaha, Nebraska

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