Universal Banker I (Bank Teller) (Council Bluffs)
Company: Availa Bank
Location: Council Bluffs
Posted on: March 6, 2026
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Job Description:
Availa Bank Description: EEO Employer Availa Bank believes our
people make a difference, and we recognize that individual
differences and experiences strengthen our teams. Each member of
our team is empowered to inspire and enable our clients and the
communities we serve to achieve financial success. This is not a
remote position. UNIVERSAL BANKER I (BANK TELLER) POSITION SUMMARY
This position is responsible for assisting with a customer’s
financial transactions in an efficient and friendly manner,
providing the highest level of customer service. In addition, this
position will assist with financial counseling, including opening
and servicing of consumer accounts. BENEFITS Availa Bank offers a
rich selection of benefits you can personalize to support you and
your family’s needs. Benefits may include: Medical, Dental & Vision
Plans Option for Health Savings Account (HSA) Life Insurance
(Company paid for employee) 401K and Employee Stock Ownership Plan
(ESOP) Company Paid Short & Long Term Disability Insurance Flexible
Spending Account (FSA) & Dependent Care Eligibility for Tuition
Assistance and Discounts Employee Assistance Program (EAP)
UNIVERSAL BANKER I (BANK TELLER) ESSENTIAL DUTIES AND
ACCOUNTABILITIES Provide exceptional customer service through
quality conversations and an efficient and accurate process of
customer transactions. Build relationships with customers by
identifying needs and offering solutions. Provide accurate
information to customers based on product and service knowledge and
understanding of the banking industry. Frequently communicate with
customers and employees in person or by phone and exchange accurate
information in these situations. Sell, open, and maintain banking
products and services to new and existing customers. Cross-sell
bank products during the regular transaction process. Proficient in
customer account opening, maintenance, and closing accounts
(including checking, savings, CDs, and safe deposit boxes). Process
check orders; follow check cashing procedures; issue cashier’s
checks; process wire transfers, perform online and mobile banking
maintenance; process stop payments and debit card disputes. Handle
financial transactions efficiently and effectively with all
customers (including, but not limited to, deposits, withdrawals,
advances, loan payments, and merchant transactions). Maintain a
balanced cash drawer. Perform ATM/ITM duties in applicable markets.
Meet or exceed all established branch goals and contribute to
branch deposit growth. Requirements: UNIVERSAL BANKER I (BANK
TELLER) ROLE QUALIFICATIONS: Education High school diploma or
equivalent required Experience Customer service experience required
Accounting, banking, or sales experience encouraged Other Skills
and Abilities Demonstrated proficiency in typing with speed and
accuracy; basic keyboarding skills are required Strong math skills;
add, subtract, multiply, and divide in all units of measure
Exceptional oral, written, and interpersonal communication skills
with the ability to apply commonly understood knowledge to carry
out instructions and instruct others, understand procedures, and
write reports and correspondence Ability to apply sound judgement
to carry out instructions, understand procedures, and speak clearly
to customers and employees Understands computer and other equipment
capabilities and limitations Exceptional organizational and time
management skills Ability to multi-task in a fast-paced environment
Maintain a complete understanding of regulatory and compliance
policies and procedures Be able to work flexible hours and shifts
PM21 PI6d1e55ba699a-38003-39829344
Keywords: Availa Bank, Omaha , Universal Banker I (Bank Teller) (Council Bluffs), Accounting, Auditing , Council Bluffs, Nebraska
