HVAC Operations/Service Manager

Company: Aire Serv of Council Bluffs
Location: Council Bluffs
Posted on: February 8, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Bonus based on performance Company car Opportunity for advancement Paid time off Training & development Dental insurance Health insurance Vision insurance AireServ Heating & AC of Council Bluffs has Immediate openings for a HVAC/R Operations/Service Manager. Ideal candidate has expereince with managing service department & CSRS to give our customers a fantastic Experience. Looking for someone who knows how to active grow & train technicians to get the most out of our employees Specific Responsibilities: Oversee HVAC Service Department Coordinate Service & CSRs to service all our customers Review KPIs for service & CSRs and work with departments to improve Review invoices, daily route sheets, and weekly reports as required Have weekly reports to review with owner about service operations & CSR scheduling Is able to run weekly tech & CSR meetings Working with Service Titan, Rilla & other management software Insure the efficient use of materials and maintain adequate stock of necessary equipment Work with office staff & technicians on Collections payment and/or payment information from customers for work performed Making sire Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Perform other duties as needed which may include cross-training in related positions Help with other business operations as needed Job Requirements: Ability to develop & grow develop tech soft skills is a huge plus. Able to hold people accountable is a must. Valid State Driver's License & clean driving record Excellent communication skills Professional appearance and personality This position will be a performance based position. Part salary/ pert performance based. We are looking for someone to help grow our service department with integrity, accountability & responsibility. With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Keywords: Aire Serv of Council Bluffs, Omaha , HVAC Operations/Service Manager, Customer Service & Call Center , Council Bluffs, Nebraska