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Sr. Solutions Engineer

Company: TierPoint, LLC
Location: Omaha
Posted on: October 17, 2020

Job Description:

This Solutions Engineer will partner with the TierPoint sales team to assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and matching those needs with solutions within the TierPoint service portfolio.

  • Provides quality internal and external customer service surrounding the Company values.
  • Provide technical product guidance and support during pre-sales discussions with current and prospective customers and partners.
  • Participate in meetings and lead technical discussion. Act as the technical Trusted Advisor to prospective clients by aligning their business and technical needs with the appropriate solutions.
  • Provide RFP responses, technical drawings, presentations, scopes of work, and technical recommendations.
  • Participate in customer-focused seminars, tradeshows, events, and presentations.
  • Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate.
  • Provide ongoing product technical training to the TierPoint direct sales organization and channel partners.
  • Travel within your assigned territory as required.
    • Bachelor degree preferred or demonstrated equivalent related work experience.
    • Minimum 5-7 years of presales experience in Cloud, Managed Services, Colocation, and Business Continuity with working knowledge of VMware virtualization, Microsoft Operating Systems, Storage, Security, LAN and WAN networking, and replication technologies.
    • Prior working experience in an IT/Operations role preferred.
    • Excellent written, verbal and presentation skills are required.
    • Ability to create detailed technical Visio documents and lead interactive whiteboarding sessions with internal and external customers.
    • Ability to work independently and as part of a team.
    • Ability to think quickly and precisely in a fast-paced environment.
    • Experience presenting complex technical topics to both technical and business audiences.
    • Technical Certifications (VTSP, MCSE, CCNA, etc.) a plus.
    • Adequate professional experience and knowledge to perform Job Responsibilities
    • Excellent verbal, written, and interpersonal skills
    • Ability to prioritize and organize effectively
    • Ability to work on multiple projects simultaneously
    • Ability to work both independently and with others
    • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
    • Proficiency in using MS Office Suite and Windows-based computer applications

Keywords: TierPoint, LLC, Omaha , Sr. Solutions Engineer, Engineering , Omaha, Nebraska

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