OmahaNERecruiter Since 2001
the smart solution for Omaha jobs

Field Support Engineer

Company: CareerLink
Location: Valley
Posted on: November 23, 2021

Job Description:

28800 Ida St Valley Nebraska 68064-8016

Why Valmont

Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.

A Brief Summary of This Position:
The Field Support Engineer is accountable for technical product support and improvements in the form of support training, specialized troubleshooting, monitoring of product performance, quality, investigation of product deficiencies, initiating product improvements and dissemination of product information. Focus is on providing on-time and accurate service solutions to internal and external customers. The Field Support Engineer is responsible for technical training and support of distribution/dealer service personnel for specific irrigation equipment manufactured and sold by Valley(r). Incumbent will instruct and educate dealer personnel in areas of electrical and mechanical troubleshooting and application, erection procedures and use of equipment operation material on irrigation equipment. These instructional sessions take place in both a classroom setting and outdoor field environments. The Field Support Engineer will participate in field troubleshooting and support procedures to become proficient in system application/design, operation, set-up, and adjustments. Team members will travel for onsite technical service to Valmont's worldwide dealers and distribution network.

Essential Functions:
Assist activities in technical training and support of distribution/dealer service personnel by serving as the instructor of dealer personnel in the areas of electrical and mechanical troubleshooting and application, erection procedures and equipment operation material on irrigation equipment
Ability to use complex schematics to solve problems
Contribute to the development of written and audio-visual technical educational material on assigned specific Valley irrigation equipment products and applications
Instruction of staff, dealers, and end-users in field and classroom settings on circle pivots and other assigned specific Valley irrigation equipment products
Be involved with systems where monitor and control devices are used
Develop technical information and documentation for dissemination to dealers
Respond to phone, e-mail and written inquiries related to assigned specific Valley irrigation equipment products
Log communication with dealerships
Provide material to and review and edit material for Valley University on assigned products
Use sound judgment and decisions in order to gain customer/dealer satisfaction, at the same time protecting the company's interest
Learn how to complete a quality installation of basic Valley products which includes specialized troubleshooting steps/logic for the dealer
Continually updating and developing new skills in electronic and electrical application, mechanical aptitude and advanced troubleshooting
Must be proficient with computer hardware and software

Other Important Details about the Role:
Assist in testing new items that are added to the product line of assigned specific Valley products
Read all the service programs announced in the service bulletins
Discuss system per

Keywords: CareerLink, Omaha , Field Support Engineer, Engineering , Valley, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Omaha RSS job feeds