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Support Services Manager

Company: CareerLink
Location: Omaha
Posted on: October 15, 2020

Job Description:

JOB DESCRIPTION -- Job Title: Support Services Manager --?? Omaha---------------- ------------------ Job Code: 880378-------- Immediate Supervisor: VP Facilities Management System & Ancillary Services---- Status: Exempt ---------------------------------------------- DEPARTMENT FUNCTION/JOB OVERVIEW -- Responsible for the delivery of high quality services, financial management, policy, procedure and protocol development and personnel functions for Linen Services and Environmental Services.-- Responsible for all daily operations. Supervision of staff including, but not limited to, selection, hiring, orientation, scheduling, mentoring, coaching, discipline and performance reviews. Position has responsibility for financial and quality outcomes including budget planning, data collection and reporting, establishing and adhering to financial and quality metrics and capital equipment planning and procurement. Development and maintenance of policies, procedures and protocols as well as updating and maintaining job descriptions and performance review. --Deals with confidential information and use independent judgment and discretion in decision-making and problem-solving.-- Responsible for quality service delivery and internal/external customer relations for Madonna as a whole, including upholding the mission and values for the department and facility. -- -- ESSENTIAL FUNCTIONS -- (INFORMATION) Compile, analyze and coordinate functions policies, procedures and protocols to ensure adequate and quality service delivery.Coordinate, analyze and compile functions goals and objectives to meet business needs.Compile, analyze, compute and coordinate operational budget to maintain functions expenses within acceptable limits.Coordinate, analyze and compile personnel information, i.e., job descriptions, performance evaluations, new staff orientation, to provide effective recruitment and retention of personnel and to maintain adequate and accurate records.Coordinate, compile and analyze staff workloads to maximize efficiency of service delivery.Compile and analyze statistical data reflecting activity of functions and assess quality and efficiency of service delivery to internal and external customers.Compile and analyze patient room cleaning and disinfection practices as well as quality data to assure facility standards are achieved and improved.Knowledge of related regulatory agency rules and regulations to include, but is not limited to, CARF, OSHA, Nebraska Department of Environmental Quality, Environmental Protection Agency and Resource Conservation and Recovery Act to ensure compliance.--Provides oversight and responsibility for contract services in support of Linen and Environmental Services. -- (PEOPLE) Supervision of staff including hiring, orienting, coaching, performance reviews, and discipline.Supervision of staff to ensure compliance with state regulations, facility and departmentalpolicies, procedures and protocols, goals, and safety procedures.Oversee orientation of new staff to function's goals, objectives, policies and Madonna's mission and values.Communicate with supervisor and other management and staff regarding developments and areas of concern.Routinely meet with staff in regards to day-to-day operations, policies, procedures, protocols, goals and objectives.

Keywords: CareerLink, Omaha , Support Services Manager, Executive , Omaha, Nebraska

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