Manager Specialty Clinics - Neurology

Company: Children's Hospital & Medical Center
Location: Omaha
Posted on: January 9, 2021

Job Description:

We are currently searching for a Manager Specialty Clinics to manage the day to day specialty clinic operations in Neurolgoy including but not limited to developing, implementing and maintaining templates for patient appointments, adhering to budgets and maintaining staff and clinic efficiencies. The manager will promote growth and development of staff, serving as a mentor and coach. Functions as a communication bridge between staff and specialty pediatrics leadership. This position will be responsible for developing, supporting and monitoring area, departmental, and administrative goals.Essential Functions

• Accountable for management of the day to day specialty clinic operations.
• Develop and implement templates for patient appointments, collaborating with other departments and physicians as needed
• Ensure that schedules are consistently optimized for provider availability and full patient access, in collaboration with centralized scheduling
• Adhere to FTE Budgets and monitor/manage staff efficiencies
• Manage and monitor room utilization to ensure most efficient use of limited resources
• Lead and participate in SPC efficiency project implementations
• Develop, review and/or implement consistent workflows for department and to maximize efficiencies across the division
• Manage implementation of and adherence to SPC wide policies and procedures, proposing updates as needed
• Develop and report on metrics and reporting for assigned departments
• Ensure compliance with regulatory requirements (e.g., NDNQI, Magnet, Joint Commission, etc.) making appropriate departmental changes to meet changing regulatory requirements.
• Review patient experience reporting and feedback and implement SPC wide practices to improve the patient and family experience.
• Develop and ensure proper patient education is provided to patients and patient's families
• Review and implement strategic employee engagement strategies
• Implement, monitor, and take action on quality metrics and performance improvement initiatives
• Participate in EPIC standardization and facilitate communicating changes to assigned departments
• Monitor and optimize Children's Connect sign up and utilization in assigned specialties
• Manages and provides direction to employees in assigned areas.Personnel Management
  • Selects/hires employees and trains and/or oversees the training on job related tasks.
  • Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and recommending termination of employment.
  • Makes salary recommendations.
  • Submits notifications for personnel actions (e.g., status changes, terminations).
  • Makes recommendations for human resource needs.Operational/Financial Management
    • Responsible for the implementation and execution of business plans or activities as directed for the department. May assist in the development of business plans.
    • Makes decisions guided by the business plan and resource availability that impacts service levels and the team's ability to meet objectives.
    • Analyzes processes and procedures and makes recommendations and/or decisions on guidelines for daily processes/activities within department. May recommend policy changes related to the department. Implements new or revised policies, processes, and procedures within the work area.
    • Assists in development of the annual budget, monitors and prepares budget variance reports for the department.
    • Applies business and management expertise to identify problems/opportunities, determine solutions, and measure results.
    • Ensures compliance with quality assurance, safety practices, policies, regulatory, and legal requirements.EDUCATION AND EXPERIENCE
      • Bachelor's degree from an accredited college or university in nursing, business, or related field required
      • Minimum 3 years of progressive leadership role required, preferably in a pediatric environment.CERTIFICATIONS/LICENSURE REQUIREMENTS
        • Current and Valid Basic Life Support (BLS) through the American Heart Association requiredEOE/Vets/DisabledAbout Children's HospitalWhen you work at Children's, you're part of a treasured place of healing in the Omaha community-and beyond. Join our team of highly engaged, caring professionals who believe deeply in the organization's mission-to improve the life of every child. We support equity, diversity and inclusion, and as you apply your skills and expertise to helping children, you too will have opportunities to grow your career. In 2021, we'll open the new Hubbard Center for Children, tripling our capacity to serve children.When children are your everything, anything can be---

Keywords: Children's Hospital & Medical Center, Omaha , Manager Specialty Clinics - Neurology, Executive , Omaha, Nebraska