Donor System and Database Director
Company: Archdiocese of Omaha
Location: Omaha
Posted on: February 23, 2021
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Job Description:
LocationName of Facility: CUES Fund
Address
2207 Wirt
Omaha, Nebraska
68110
Submitted ByName: Bob Glow
Email: bobg@cuesomaha.org
DescriptionDepartment: Development
Reports to: CUES Fund Chief Development Officer (CDO)
Principal Duties and ResponsibilitiesThe Donor System and Database
Director is responsible for managing the donor information system,
Blackbuad's Raisers Edge NXT for CUES Fund fundraising and
development programs. This includes reporting and analysis of data,
gift processing and acknowledgments, as well as managing data
import and data entry, data extraction, data quality initiatives,
and other related activities. The Donor System and Database
Director will be the lead contact for data analytics and integrity,
working with key staff and stakeholders across CUES Fund to
understand data needs and develop actionable insights.
RequirementsKnowledge, Skills, and Abilities
Systems and Database Management:
--- Manage all aspects of Raiser's Edge NXT database including data
integrity, updates, and corrections on a continuous basis.
--- Develop effective and efficient systems to manage data
connections and transfers between Raiser's Edge and other CUES Fund
systems
--- Manages processing of all gifts via mail, credit card, online,
and stock transfer
--- Strategizes and manages implementation of data enrichment
services, determining the best use of Raiser's Edge NXT features to
accomplish the goals of the CUES Fund
--- Manage donor website functionality and update the content
including fundraising based emails as requested
--- Manages vendor relationships to support Development
operations
Gift Entry, Acknowledgments & Reconciliation:
--- Enter gifts into database with appropriate coding and
tracking
--- Produces acknowledgement letters/tax receipts while checking
for grammatical/typographical mistakes and knowledge of practical
tax receipting protocol
--- Coordinates with CDO and CEO/Executive Director to analyze
donor database and targets communications
--- Generates pledge reminders and invoices
--- Batches all cash, checks, and credit card donations to the CUES
Fund and remits to the accounting team in a timely basis
--- Manages the month-end process, troubleshooting and auditing
data to ensure the smooth transfer of data to the CUES Fund
Accounting team as well as performing a monthly reconciliation
report and review with appropriate CUES Fund staff
Education and Experience
--- Bachelor's Degree or equivalent experience
--- Demonstrated track record (or experience with) successfully
working with donor or customer service database systems (preferably
Raiser's Edge NXT)
--- Proficiency in Microsoft Office, especially Outlook, Word &
Excel (I.e., must be able to perform mail merge, create name tags
and an Excel document using simple equations)
--- Excellent interpersonal oral and written communication skills
required to proofread acknowledgment letters and communicate
directly with donors via email or phone
--- Possession of pleasant and collaborative style in the workplace
including professional attitude, attention to detail,
dependability, and initiative
--- Strong analytical and organizational skills
--- Dependable and punctual
--- Someone who takes pride in managing database and is passionate
about helping donors
Reporting and Other Functions:
--- Develops reports and manages the regular distribution of data,
including monthly, quarterly and annual donor reports including but
not limited to: monthly scorecard (annual to budget by fund), donor
pledge tracking reports, individual donor appeal reports, etc.
--- Works with Marketing to support sharing of donor data and
information
--- Produces queries, reports, lists needed by CUES Fund staff as
needed for mailings, events, board, and committee meetings
--- Creates custom "dashboards" for CUES Fund staff which
demonstrate revenue progress in real-time and manages tasks and
actions
--- Other duties as assigned
Application InstructionsInterested individuals can apply sending
their resume, cover letter and references to CUES Fund Human
Resources at hr@cuesomaha.org. The position will remain open until
filled.
Keywords: Archdiocese of Omaha, Omaha , Donor System and Database Director, Executive , Omaha, Nebraska
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