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Director of Operations

Company: Signal 88, LLC
Location: Omaha
Posted on: November 22, 2021

Job Description:

Supervises: Operations & Dispatch Center Teams Travel: Up to 40-60% of the time Positions Summary: The Director of Operations is responsible for creating and executing on processes that increase the operational performance of our franchisees. This includes reviewing data and business practices to create factual analysis through specified operational and financial measurements and benchmarking. The Operations Department will provide coaching and guidance to Franchises in areas that impact the financial and/or operational health of their businesses. Roles:

Oversee the overall operational performance of a rapidly growing private security Franchise Network; continually monitoring and assessing performance trends to gain an understanding of the areas of strength and areas for improvement. Develop targeted regional training and travel plans to support and develop Franchisees for prolonged growth. Oversee and develop the overall Operations Department Team leading and managing their day-to-day and monthly priorities; Franchise Group, Dispatch and Regional Field, conducting regular team meetings, field visits, one-on-ones, and daily huddles in accordance with Signal 88 meeting processes and culture. Regular travel is a requirement to lead and develop the team. Consistently communicate with the team and the Franchise Network in a fast-paced environment sharing initiatives, goals, and processes that align with the brand vision and strategy- building consistency around fundamental support programs. Develop and implement programs and processes that align with the core operational initiatives by integrating successful business practices into the operating culture of the Franchisees. This includes operating standards, Officer Brand Experience, organizational models, KPIs, and other initiatives as established through a collaborative team or Signal 88 Leadership. Provide ongoing developmental feedback and guidance to Franchise Owners as related to their overall operational health and adoption of programs and processes, preparing them for their next phase of business. Establish, implement, and monitor action plans for Franchises as needed. Oversee and coordinate regular travel of the department team to all national coverage areas of the Franchise Network as aligned with the documented regional programs and plans. Participate in regional field training alongside the team to facilitate program content. Collaborate with other department leaders and their team regularly through program and process development. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Type of Individual:
  • Must have bachelor's degree in business or related field.
  • Must have at least 5 years of experience in operations, security management or related field.
  • Must be able to learn new programs quickly (we have proprietary software that will be used daily)
  • Must be proficient in the following applications: Microsoft Office.
  • Must have experience managing projects with proven success.
  • Supervisory and leadership experience is required. Skills/Abilities:
    • Ability to handle multiple tasks at any given time.
    • Ability to work independently as well as collaboratively.
    • Solid organizational skills and detail oriented
    • Must have excellent written, verbal, and interpersonal skills. About the company: Signal 88 offers franchising to entrepreneurs or law enforcement which provides a top-of-the-line business model for security guard service firms. Signal 88 has redefined the security industry through branding and technology and is experiencing phenomenal growth. Our corporate office sells franchises, launches them, and provides all the facets of business support and development. Environmental/Working Conditions: Normal office environment. Occasional overtime may be required as business needs dictate. Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. This description is intended to provide only basic guidelines for meeting job expectations.

Keywords: Signal 88, LLC, Omaha , Director of Operations, Executive , Omaha, Nebraska

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