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Director of Boundless Operations

Company: Scooter's Coffee
Location: Omaha
Posted on: January 16, 2022

Job Description:

IntroductionEstablished in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
Within the Scooter's Coffee brand sits Harvest Roasting, which includes our warehouse, bakery, and roastery. Harvest Roasting serves as the supplier to all of our coffeehouse locations, including corporate and franchise owned, providing weekly product deliveries of the vast majority of products needed for daily business. For us, the focus is on quality; therefore, we handle all the roasting, shipping, baking, and packaging within Harvest Roasting.
At Scooter's Coffee, we care about our employees like family, and we know there's nothing more important to you than your family. Here's how we support you:

  • Physical - full suite of insurance plans to protect your physical and mental health
  • Financial - competitive total pay, company contributions to your 401(k) and HSA, plus free 1:1 financial planning
  • Life/Work Balance - PTO, paid holidays, and paid leave for all parents. We have professional development tools for you and Employee Assistance Program access for your whole family
  • Community - Paid time to volunteer and organized giving campaigns
  • Perks - $75/month credit for in-store purchases, discounted products from our online store, drawings for free event tickets, and access to exclusive branded apparel items
    LocationThis position is a 100% in person role. The successful candidate will be expected to work in person on all scheduled work days and must reside in Omaha, NE
    DescriptionScooter's Coffee is growing quickly and is looking to add a Senior Director of Corporate Stores to our team. In this role, the Director of Corporate Stores will provide strategic direction and have full P&L and people responsibility for Scooter's Coffee's portfolio of corporately owned stores. This newly created role will lead the field and store teams to provide best in class sales, service and operational execution as a benchmark and model for our growing system.The Director of Corporate Stores will build and lead a field leadership team and partner closely with all operational groups in successfully driving sales and profit growth through an amazing experience for our customers.
    The position reports to the Vice President of Franchise Operations. The role is based at the Scooter's Coffee corporate headquarters in Omaha, NE.
    Essential Duties & Responsibilities
    • Lead strategic planning and investment decisions that support business goals and learning objectives
    • Lead and manage a real estate portfolio of 15 -20 unique locations.
    • Maintains full responsibility for financial performance directly impacting corporate store operations
    • Analyze business trends and financial data to assess and improve store level performance, both operationally and financially
    • Develop required plans that demonstrate a pathway to meet the desired results of the Boundless Operations and Scooter's Coffee Annual Plan
    • Represent and lead the Boundless Operations business in the design, development, and implementation of key projects that will positively impact Operations and profitability
    • Lead support personnel in the planning, development, and implementation of operational improvement practices
    • Understands, defines, and delivers the purpose, requirements, and desired results of Company and/or Departmental programs that will affect and/or leverage Operations
    • Coaches the field management team to develop greater agility and success in managing district-wide changes and improvement.
    • Utilize support team members and market support personnel to identify and mitigate any needs or gaps in current business practices
    • Attract, retain, and develop field leaders and managers who share the Scooter's Coffee values and culture to ensure company growth
    • Keep pace with industry trends and define solutions that promote progressive business practices
    • Build and lead the field team to support and execute on all objectives
      • Bachelor's degree or related, comparable executive experience
      • 5+ years director level Operational Leadership experience in a fast-paced company, growing drive -thru QSR format
      • Demonstrated history of success in leading operational excellence and P&L management
      • 10+ years of experience in leading and developing field leaders
      • Experience developing and implementing real estate and capital expenditure processes, strategies, and budgets
      • Excellent relationship building skills with ability to communicate and collaborate across all organizational levels
      • Learning agility in the facilitation, acquisition and application of new practices and information in a constantly changing environment
      • Ability to travel minimum 50% of time
      • Ability to pass pre-employment background and drug screening
        DisclaimerThe functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Keywords: Scooter's Coffee, Omaha , Director of Boundless Operations, Executive , Omaha, Nebraska

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