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Information Systems Manager - Data

Company: National Indemnity Company
Location: Omaha
Posted on: March 20, 2023

Job Description:

Company:

NICO National Indemnity Company
As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and "large company" benefits, in addition to an exciting, friendly, "small company" atmosphere.

This position is a hybrid work schedule located in Omaha, NE. This position is not available for fully remote.

Serves as Information Systems Manager responsible for managing, directing and making daily decisions on various data and software systems developed and used by the primary group operations. Responsible for participating in and overseeing the research, development, infrastructure, testing, delivery and maintenance of the data processes and software systems. Responsible for the supervision, growth and development of various levels of employees within the Data Warehouse department including developers, BA/QA team members, and front-line managers. Holds regular meetings dedicated to the co-creation and maintenance of goals along with helping employees achieve their full potential.

Required:

  • Bachelor's degree in MIS, Data Science, Computer Science, Computer Engineering
  • Database manipulation software and/or software application development (ex. .NET, SQL, Python, etc.)
  • 5-7+ years related work experience
  • Management or leadership experience
  • Minimum of (3) year of experience in a supervisory/manager role
  • DevOps tools like Git, Azure Data Factory, ADO, and SQL Preferred:
    • Experience working with Data Warehouses, Data Marts, etc.
    • Minimum of (5) years of experience working in a data engineering or similar programing and dataset design
    • Minimum of (3) year of experience with both Python and SQL Programming
    • Knowledge of Agile methodologies (Scrum, Kanban, etc.)
    • Software, database or project management certification or designation
    • Insurance coverages and rating schemes and insurance products
    • Company and department practices and procedures
    • Cloud-based technologies ex.Azure (DevOps, Data Studio, etc.)
    • Artificial intelligence/machine learning
    • Data orchestration (Data Factory AWS Data Pipeline)
    • Familiarity with data lake architecture and concepts, including scalable storage and compute, Apache Spark, and delta table concepts Skills:
      • Excellent oral and written communication with all levels of the organization and with Agents
      • Mathematical and statistical analysis
      • Computer programming
      • Database architecture and modeling
      • Strong interpersonal skills including conflict resolution skills
      • Excellent customer service
      • Documentation Essential Duties and Responsibilities:

        Employee Engagement and Development

        Supervises front-line managers and technical members of the Data Warehouse by providing regular guidance on non-technical topics and facilitating training on technical topics. Collaborates with other managers within the department to understand employees' performance and areas where growth may be needed. Regularly communicates with employees and provides direct and actionable feedback on their work and maintains weekly one-on-ones to help employees achieve success. Responsible for the engagement, growth, and development of employees. Holds regular meetings dedicated to the co-creation and maintenance of goals along with helping employees achieve their full potential. Leverages regular communication to gain an understanding of employee's strengths, motivations, etc. to create short and long-term development goals and plans. Identifies and articulates value of each individual and their contributions. Mentors employees by providing best practices on topics such as goal-setting, time management, communication, etc. Establishes and maintains clear expectations for roles and ensures accountability.

        Data Warehouse

        Serves as Information Systems Manager for the Data Warehouse responsible for managing, directing and making daily decisions on various data processes and software systems developed and used by the business for operational purposes. Responsible for participating and overseeing the research, development, infrastructure, testing, delivery and maintenance of the data processes and software systems related to the Data Warehouse. Identifies problems, researches potential solutions, makes decisions regarding necessary changes, and evaluates the programming language and coding approach to use in data processes and software products. Makes development decisions and determines priorities within authority for coding new products and for revising and updating existing software applications.

        ETL (Extract, Transform, & Load) Processes

        Serves as Information Systems Manager responsible for managing, directing and making daily decisions on data pipelines and ETL processes. Responsible for monitoring the effectiveness, redundancy, scalability and security of the various systems contained in the data infrastructure. Troubleshoots data and software problems and makes recommendations for solving difficult problems to senior management. Such effort requires a broad knowledge of the Company's technologies, business rules as well as the ever-changing information technology world.

        Management

        Designs activities of unit personnel in determining work procedures, issuing written and oral instructions, analyzing and resolving work problems, and assisting employees in solving work problems. Supervises the training of unit personnel. Interviews job candidates and initiates or recommends personnel actions including hiring, promotions, transfers, discharges, disciplinary measures, performance appraisals, salary adjustments, and staffing levels.

        Internal Software Applications

        Directs staff in the design, programming, maintenance, and implementation of various Company software technologies (ex. Upload of data to the Mainframe, Large Accounts Pricing System, Company Scorecards for internal and external use, OFAC, WarehouseAssist, etc.). Identifies problems, researches potential solutions, makes decisions regarding necessary changes, and evaluates the programming language and coding approach to use. Directs staff and works through senior team members and other business leaders to affect ongoing changes including new applications, product conversions, and substantial product enhancements.

        Technical Product and Project Leadership and Management

        Leads and mentors others in the programming and maintenance of company software products. Develops practical development plans and timelines with product owners, development managers, tech leads, project managers, business analysts, product testers, software developers and others. Accurately estimates resource need and timeline of projects. Communicates progress and status regularly to senior management and other interested parties.

        Technology and System Evolution and Innovation

        Analyzes and identifies inefficiencies or problems within data processes and software applications, solves problems, and determines need for changes to enhance performance or capabilities of the systems. Analyzes and directs others in the programming efforts relating to data connectivity between various software products allowing for better, more efficient information movement and availability. Participates in the research and evaluation process of new and emerging technologies to identify where new computer applications and software would provide better information and/or make workflow easier and more efficient.

        Business and Data Liaison

        Serves as primary data liaison working with areas internal and external to the Company including business managers, Underwriting, Finance, Executive, Marketing, Agents, Claims, etc. to develop business reports needed in daily operations. Establishes appropriate controls, data gathering, and quality checking mechanisms to fulfill report needs. Oversees communication with outside vendors, state regulatory representatives, internal product owners, subject matter experts, underwriters, other managers, and programmers to understand, troubleshoot, and resolve complex problems.

        Data and Application Integrity

        Oversees testing efforts for data processes and software applications and connectivity between systems. Responsible for reasonable product quality and maintenance standards for data pipelines and software products. Directs Quality Assurance team members on the creation, monitoring, and best practices related to various data validation approaches (regression, automation, etc.) of the data warehouse and related applications. Designs and develops methods and procedures to verify the integrity of data solutions such as Business Intelligence Tools, Scorecards, Agency Visit reports, monthly/weekly/daily reports, data transfer applications, etc. Ensures adequate logging and reporting process are developed and maintained to ensure data quality.

        Additional Duties and Responsibilities:

        Performs related duties as situation dictates such as participating in special projects, etc.

        Actively develops management, leadership, and technical skills by regularly participating in company-led training sessions, watching e-Learning content, reading articles, etc. Brings new ideas for best practices in leadership, management, and technology to other managers for review and implementation.

        A comprehensive benefits package is available for regular . click apply for full job details

Keywords: National Indemnity Company, Omaha , Information Systems Manager - Data, Executive , Omaha, Nebraska

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