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Call Center RN Triage

Company: CHI Health Creighton University - Bergan Mercy
Location: Omaha
Posted on: September 9, 2020

Job Description:

Overview:CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U. S. , from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. Our mission is to deliver high quality care that meets our patients'' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach - physical, emotional, and spiritual - is essential to healing the whole person. Come join our team!The CHI Franciscan Hospice team provides end of life care to 700 patients per day in a wide variety of settings including homes, Adult Family Homes, Nursing Homes, Hospice House and Assisted Livings. We provide patient centered care focusing on comfort and quality of life. Staff are organized into multiple small teams based on geography and whether patients live in facilities or homes. Franciscan Hospice reaches patients in the 4,000 square mile area including King, Pierce and Kitsap Counties. Staff need to be willing to travel within their assigned area.ResponsibilitiesJob Summary:This job is responsible for managing the day-to-day clinical operations of an assigned division of the Franciscan Health System (FHS) Hospice consistent with service line objectives, standards of patient care/practice, safety/risk management guidelines and applicable regulatory requirements. An incumbent may be assigned to one of six divisions/facilities (e.g. King County, Pierce County [East or West], Care Facilities, End-of-Life, Access, Hospice House or Palliative Medicine) and although core responsibilities will be the same, the specific assignment may involve some differences in job duties. Work includes: 1) ensuring that overall goals relating to productivity, quality of care, patient satisfaction and/or growth in market share are achieved; 2) developing/implementing/monitoring quality improvement initiatives to enhance/streamline current procedures/processes and to ensure programs/services meet accrediting standards for the Joint Commission on Accreditation of Health Organizations (JCAHO) and other accrediting agencies; 3) performing ongoing performance improvement activities (e.g. service recovery, identifying/responding to negative quality trends, ensuring survey readiness) and 4) managing/developing clinical staff in the delivery of patient care and related support services.As a key member of the Hospice/Palliative management team, an incumbent participates in long-range planning, budget administration and in formulating operational approaches, tactics and policies to facilitate achievement of strategic business objectives. Work requires considerable understanding of the standards of nursing practice, as well as regulatory requirements pertaining to hospice facilities and care. QualificationsJob Requirements: Graduation from an accredited school of nursing, BSN strongly preferredFive years of recent RN work experience in an acute clinical setting (e.g. Med/Surg, Home Health or Gerontology) that would demonstrate attainment of the requisite job knowledge/abilities, including a minimum of two years in a lead or supervisory capacity. Two years work experience as a Hospice RN is strongly preferred. Current licensure as a Registered Nurse by the Washington State Board of Nursing. Current healthcare provider BLS certification.Equal OpportunityCommonSpirit Health is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-verify.by Jobble

Keywords: CHI Health Creighton University - Bergan Mercy, Omaha , Call Center RN Triage, Healthcare , Omaha, Nebraska

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