Dermatology Office Call Center Specialist

Company: Advanced Dermatology of the Midlands PC
Location: Omaha
Posted on: January 24, 2023

Job Description:

Advanced Dermatology is looking for a motivated, energetic individual who excels in customer service. Candidate will be responsible for managing multiple phone lines with a high volume of calls, scheduling appointments per practice protocol, and triaging messages. ESSENTIAL FUNCTIONS: (This list may not include all of the duties assigned)

• Schedules and maintains appointments through computerized scheduling program.
• Adheres to established Rules of Scheduling as determined by the Practice.
• Answers telephone, screens calls, take messages, and provides information along with greeting patients in a prompt, courteous and helpful manner.
• Computer data entry of patient health information and/or typing of correspondence and documents.
• Handles patient, provider, and staff requests within the appropriate scope of practice.
• Display a consistently positive, cooperative, self-motivated, courteous and professional attitude.
• Registers and verifies insurance coverage during scheduling process.
• Performs other duties as assigned.
• Person is required to sit at a desk for 90% of job duties. Join the Advanced Dermatology team and help make a difference!

Keywords: Advanced Dermatology of the Midlands PC, Omaha , Dermatology Office Call Center Specialist, Healthcare , Omaha, Nebraska