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Catering Manager

Company: Courtyard by Marriott Omaha South Bellevue at Bear
Location: Omaha
Posted on: December 5, 2019

Job Description:

SUMMARY Professionally sells the products and services of the hotel, banquet, and restaurant. Responsible for coordination of conventions, meetings, and banquet business. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. -- Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services. -- Makes outside solicitation calls to potential new accounts. -- Responds to inquiries from customers, prospects, other hotels and the corporate office. -- Prepare proposals and confirmations for group bookings, conducts tours of the property with prospective customers. -- Assists customers with menu selection and meeting room set up, provides for receipt and storage of customer material, and makes referrals for outside products and services. -- Follows company credit and deposit policies when booking business. -- Informs other departments of upcoming events to ensure proper planning throughout the property, distributes BEOs, schedules pre-function meetings with customers and hotel staff, and tracks and follows up as required. -- Prepares banquet checks and obtains customer's signature and other information needed for billing process at conclusion of event. -- Maintains and uses the accounts tracing system/database and customer account files to generate future business. -- Prepares sales and post-event reports and records sales calls and activities. -- Monitors guest satisfaction through follow-up surveys, thank you cards and calls. -- Participates in industry and civic organizations to promote business opportunities. -- Tracks activities of the competition and the market and the hotel's position in the market. -- Participates in sales department meetings. -- Plans and participates in sales blitzes. -- Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy.

  • Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.

Keywords: Courtyard by Marriott Omaha South Bellevue at Bear, Omaha , Catering Manager, Hospitality & Tourism , Omaha, Nebraska

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