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*PIPELINE - Customer Service Representative - Work from Home

Company: AAA Auto Club
Location: Omaha
Posted on: September 13, 2020

Job Description:

PIPELINE ROSTERIn order to provide qualified ERS Customer Advocate I candidates for multiple positions, The Auto Club Group keeps a roster of interested applicants. If you are interested and fulfill the minimum requirements, please complete apply online.Registration into the Pipeline Roster does not constitute any form of a commitment on the part of The Auto Club Group. This roster is valid for 6 months. Candidates may be required to re-apply again after 6 months the of initial date of registration to be considered as an active pipeline applicant.Be someone's hero every day!Be a part of AAA - a company known for providing best-in-class service to its members when they need help the most! There is nothing like the feeling of providing safety, security and peace of mind to members when they call for emergency roadside assistance.You can make a difference by helping our members during stressful situations. Come to the rescue and provide top-notch service by:* Responding to emergency road service requests in a call center environment* Listening to members and identifying their problem* Performing geographical location spotting and data entry* Seeking a solution to get the member back on the road* Analyzing member accounts to determine additional products and services that benefit the memberThis is a challenging and rewarding position that requires passion and commitment to the well-being of others. If you think you are right for this role, you will need to be able to:* Navigate through a P.C. and multiple applications* Provide a high level of customer service in a professional environment* Cross and upsell member benefitsTo prepare you for this exciting opportunity, we offer:* Full-time paid Training (6 Weeks)* Beginning Monday, October 19, 2020.* Monday through Friday from 9:00 am (cst) to 5:30 pm (cst).* Afternoon/evening/weekend shifts available after trainingAs a reward for your passion and commitment, we offer:* Competitive base pay of $13/hour to start shift premium for evening and overnight timeframes* We also offer a performance based increase after 6 months of employment; the inrease can be up to an additional $1.00 per hour* Medical, dental, and vision benefits* Matching 401(k)* Paid time off* Holiday Pay* Complimentary AAA membership* Tuition reimbursement* Employee recognition program* Rewarding, fast-paced environmentThe Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

Keywords: AAA Auto Club, Omaha , *PIPELINE - Customer Service Representative - Work from Home, Hospitality & Tourism , Omaha, Nebraska

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