Customer Sales & Service Representative I: Class Start Feb 22nd
Company: Mediacom
Location: Red Oak
Posted on: February 24, 2021
|
|
Job Description:
General Responsibilities:Answer customer calls and provide a
positive customer experience in a prompt and professional manner.
Calls include selling Mediacom services, resolving billing
concerns, troubleshooting service issues and scheduling service and
installation appointments.Specific Responsibilities:? Interact with
customers by telephone, as well as e-mail, mail and fax.? Answer
customer inquiries and solve problems regarding billing, services,
and products.? Assess customer needs and interests in order to
present Mediacom products and services.? Utilize appropriate sales
and retention guidelines to properly process customer requests to
add or disconnect services.? Exceed or maintain minimum sales
,quality and productivity standards.? Demonstrate courtesy and
patience in customer relations.? Troubleshoot basic service issues
and schedule on site service calls when necessary.? Receive and
process customer payments.Preferred Skills/Experience:? Entry
level; 1-2 years prior work experience in customer facing or
technical role preferred.? High school diploma required,
Associates/Bachelors Degree preferred.? Effective communication
skills.? Data entry and computer experience.? Ability to work
evenings, weekends and holidays.? Ability to work overtime when
needed.? Ability to sit for extended periods of time.Keywords:
Customer Service, Call Center
Keywords: Mediacom, Omaha , Customer Sales & Service Representative I: Class Start Feb 22nd, Hospitality & Tourism , Red Oak, Nebraska
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Hospitality & Tourism JobsThe Home Depot: Retail Associate Description: Job Description Position Company: The Home Depot Location: Honey Creek Posted on: 03/4/2021 Part-Time Medical Delivery Driver-2nd shift Description: MedSpeed is moving healthcare forward and creating job opportunities. We have multiple openings available for Part-Time Medical Couriers supporting the Omaha, NE area. The Medical Delivery Drivers LSR's (more...) Company: MedSpeed Location: Omaha Posted on: 03/4/2021 Store Hourly Description: Job DescriptionWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, (more...) Company: Advance Auto Parts Location: Blair Posted on: 03/4/2021 Housekeeper Description: Friendly. Focused. Team Player. This is a highly responsible full-time position- perfect for someone with an excellent work-life balance interested in cleaning studios. Around 30-35 hours Company: Crown Services, Inc. Location: Omaha Posted on: 03/4/2021 Seasonal Retail Associate Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn Company: The Home Depot Location: Neola Posted on: 03/4/2021 Cashier Description: Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. Company: The Home Depot Location: Bennington Posted on: 03/4/2021 Reservation Specialist - Intelliride Description: Overview br br IntelliRide is a Transdev company. br br The Reservation Specialist takes customer calls and pre-authorizes customer rides using a computerized scheduling system. Performs day of (more...) Company: Transdev Inc Location: Omaha Posted on: 03/4/2021 Cashier Description: Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. Company: The Home Depot Location: Gretna Posted on: 03/4/2021 Restaurant Delivery - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Bennington Posted on: 03/4/2021 Customer Service Associate Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn Company: The Home Depot Location: Henderson Posted on: 03/4/2021 |