OmahaNERecruiter Since 2001
the smart solution for Omaha jobs

Overnight Reservation Specialist - IntelliRide

Company: Transdev North America, Inc
Location: Omaha
Posted on: April 9, 2021

Job Description:

Overview:IntelliRide is a Transdev company.The Overnight Reservation Specialist takes customer calls and pre-authorizes customer rides using a computerized scheduling system. Performs day of service dispatch duties as needed.Responsibilities:* Receive phone and online requests for services, screen each request, and if approved, assign the trip to the appropriate NET provider.* Follow system and procedures to ensure consistent application of criteria for approval decisions.* Check Transdev email account for important staff updates.* Abide by policies and procedures provided in the Training Manual.* Attempt to resolve client concerns while on the phone, but if they are unable or are asked to escalate a call to a supervisor, manager, etc they may escalate the call to a reservation specialist team lead. If no reservation specialist team lead is available, the RS must document this on the client record and then escalate the call to a supervisor.* Spanish speaking a plus * Multiple shifts available * Other duties as required.Qualifications:Education, Licensing, and Certifications: * High school diploma or equivalent, such as GED, requiredExperience:* 1 year or more of customer service experience preferred.Skills and Knowledge Required:* Ability to read, comprehend and understand maps* Ability to read, understand, interpret, and explain transit system operating rules, regulations, policies, phases and routes* Basic math, writing, and computer skills* Ability to communicate via telephone with clear speech and a pleasant phone manner Travel requirement (as a percent): Pre-Employment Requirements: * Must submit to drug testing and a background checkPhysical Requirements:* Must be able to work shifts or flexible work schedules as needed.* 100% of work is accomplished indoors and in air conditioned or well ventilated facilities* Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.* The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.About Transdev: Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.comThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfmDrug free workplaceIf based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Keywords: Transdev North America, Inc, Omaha , Overnight Reservation Specialist - IntelliRide, Hospitality & Tourism , Omaha, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


SMB Account Manager- Grand Island / Kearney area
Description: SMB Account Manager- Grand Island / Kearney area - SAL021604 br br This position can be remote based from the Grand Island or Kearney area br br Generates new business accounts in a defined territory (more...)
Company: US Cellular
Location: Omaha
Posted on: 04/11/2021

Bilingual Store Counter Sales
Description: Ventas y Servicio al Cliente - Biling xfc e - El puesto de ventas y servicio al cliente biling xfc e es ideal para una persona experta y energ xe9 tica que tiene una pasi xf3 n por las refacciones (more...)
Company: O'Reilly Auto Parts
Location: Marysville
Posted on: 04/11/2021

Line Cook / Prep Cook / Pizza Cook
Description: Craft beer isn t just a trend to us. It s a way of life. After 40 years of serving up the highest quality beers, great food and good times, the vibe at Old Chicago keeps getting better. After drawing (more...)
Company: Old Chicago Pizza
Location: Lincoln
Posted on: 04/11/2021


Seasonal Retail Associate
Description: Seasonal Retail Associate 391077209 Louisville, Nebraska, US, 68037 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their (more...)
Company: The Home Depot
Location: Springfield
Posted on: 04/11/2021

Customer Service Associate
Description: Job Description Position Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates (more...)
Company: The Home Depot
Location: Arlington
Posted on: 04/11/2021

Customer Service Coach
Description: Are you passionate about creating remarkable customer experiences Passionate enough to teach others how to create them Supportworks, Inc. is looking for an experienced Customer Service Coach who is (more...)
Company: CareerLink
Location: Papillion
Posted on: 04/11/2021

Customer Service Team Lead
Description: 10x Edge Marketing provides the opportunity for those looking to excel in sales and marketing by utilizing a hands-on approach to management training. br All candidates start entry level for the sole (more...)
Company: 10x Edge Marketing
Location: Omaha
Posted on: 04/11/2021

Retail Associate
Description: Retail Associate 390878797 Memphis, Nebraska, US, 68042 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide (more...)
Company: The Home Depot
Location: Ashland
Posted on: 04/11/2021

Retail Counter Sales
Description: O'Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They xa0 also support management (more...)
Company: O'Reilly Auto Parts
Location: Red Oak
Posted on: 04/11/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Elkhorn
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Omaha RSS job feeds