Store Mgr I
Company: USCellular
Location: Omaha
Posted on: January 25, 2023
Job Description:
Store Mgr I-SAL024544Store Manager I is responsible for
delivering outstanding customer service, achieving operating
objectives, sales, and financial goals according to company
standards, policies, and procedures. Leads team of retail
professionals to execute on the vision and strategy for the
organization. Manages, develops, and leads a team with direct
report responsibility including Retail Wireless Consultants and /
or Assistant Manager.
- Leads associates to achieve superior results, customer
advocacy, and a high-performance culture.
- Provides clear expectations with team giving timely feedback,
evaluating performance, and seeking continuous improvement.
- Achieves sales goals by planning, teaching, motivating,
mentoring and providing feedback to associates.
- Meets sales targets by promoting U.S. Cellular products and
services to new and existing customers.
- Maintains store performance through coaching and accountability
by planning, monitoring, and observing individual and team
performance.
- Teaches sales team in selling tools and techniques including
prospecting customers, qualifying needs, problem solving, and sales
process practices.
- Oversees daily operational processes within the retail store
according to company guidelines.
- Selects, trains, and develops team ensuring they are fully
equipped with the tools, information, knowledge, skills and
business.
- Promotes customer advocacy through meeting the needs of new and
existing customers creating positive customer engagement.
- Identifies associates with advancement potential and provides
ongoing development to build skills and capabilities, supporting
U.S. Cellular' s leadership pipeline.
- Oversees and ensures successful onboarding for newly hired
associates.
- Ensures store scheduling and allocation of store resources
ensuring optimum customer service.
- Safeguards and monitors loss prevention procedures to minimize
shrinkage.
- Leads marketing efforts in representing U.S. Cellular through
community involvement and promoting the brand.
- Ensures all associates' compliance with company policies,
procedures, and required trainings.
- Attends all required U.S. Cellular training programs. Assists
with and lead training as needed.
- Performs other duties as assigned.
- High school diploma or state equivalency certification
(GED).
- At least two years' sales management experience.
- One or more years leadership or management experience.
- Prior experience in building, motivating, and leading
teams.
- Experience in coaching, organizing, planning work assignments
and delegating duties.
- Flexible in working a schedule including regular nights,
weekends, and holidays.
- Experience leading in a fast-paced retail sales
environment.
- Proficient in manage multiple priorities and deadlines.
- Excellent written, verbal, and interpersonal communications
skills.
- Working knowledge of Microsoft Windows applications.
PREFERRED QUALIFICATIONS
- Bachelor's Degree.
- Wireless and/or retail sales management experience.
- Familiar with various mobile software applications and
operating systems (Android, Apple).
- Prior experience networking with the local community and
supporting small business customers.
- Experience with Point of Sale (POS) systems.
- Experience with computerized pricing and inventory control
systems.#LI-TH1Job:Sales Retail
Location(s):Nebraska-OMAHA_NEU.S. Cellular is an EEO employer and
gives consideration to qualified applicants without regard to
race/color/age/religion/sex/sexual orientation/gender
identity/national origin/disability/veteran status, pregnancy or
genetic information. Associated topics: assistant store manager,
associate manager, director, general manager, major gift officer,
manage, manager, sales lead, store manager, supervise
Keywords: USCellular, Omaha , Store Mgr I, Hospitality & Tourism , Omaha, Nebraska
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