Customer Service Associate
Company: Nebraska Medicine
Location: Omaha
Posted on: March 19, 2023
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Job Description:
Serious Medicine is what we do. Being extraordinary is who we
are. Every colleague plays a key role in upholding this promise to
our patients and their families. Shift:Second Shift (United States
of America)Shift Details: 36 hrs/wk1pm - 9:30pm including weekends
Why Nebraska Medicine :Our shared values reflect who we are and why
we're here and include, Innovation, Teamwork, Excellence,
Accountability, Courage and Healing.
Required Qualifications: Minimum of two years customer service
experience to include working with multi-line telephone systems
required. High school education or equivalent required. Ability to
type 35 words per minute required with 95% accuracy required.
Ability to demonstrate customer relations skills and the ability to
work under pressure while making sound decisions required.
Demonstrate written and oral communication skills and the ability
to problem-solve is required. Ability to maintain confidentiality
is required. Must possess the ability to work independently and
contribute to a team environment required.
Preferred Qualifications: Customer service experience in the
healthcare environment preferred. Associate's degree in business,
communications, marketing, or related field preferred. Proficient
in Microsoft Word preferred. Bilingual, Spanish as a first/second
language preferred. Knowledge of medical terminology preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, marital status, sex, age, national
origin, disability, genetic information, sexual orientation, gender
identity and protected veterans' status.
Keywords: Nebraska Medicine, Omaha , Customer Service Associate, Hospitality & Tourism , Omaha, Nebraska
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