Sales Manager
Company: The Marcus Corporation
Location: Omaha
Posted on: April 2, 2026
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Job Description:
PURPOSE OF POSITION: Responsible for the solicitation and
management of designated markets (SMERF & Associaiton) to ensure
all financial and sales goals are achieved or exceeded. ESSENTIAL
FUNCTIONS: 1. Account prospecting, solicitation, and development
via telephone, personal contact, outside calls, correspondence,
email and other means of communication. 2. Conduct hotel site
inspections, entertain both in house and off property, and maintain
thorough follow up methods. 3. Represent hotel at trade shows,
civic/business functions, industry-related associations, and other
events to promote the hotel and/or the city. 4. Prepare and present
proposals and contracts both written and verbal in a prompt,
accurate, profitable, pleasant and professional manner. 5. Attend
meetings including, but not limited to, pre-convention, business
review, management, departmental and any other meetings deemed
necessary to your position. 6. Handle account details and
coordinate final arrangements. 7. Responsible for a monetary goal
to be mutually agreed upon by the Director of Sales and Marketing,
General Manager and the Vice President of Sales and
Marketing/Revenue Generation. 8. Communication of all special needs
and changes to the staff responsible for ensuring completion of
requirements. 9. Know the function space and how it works in detail
along with appropriate set ups and turn times. 10. Ensure guest
satisfaction by follow up after event with thank you letter and
comment card effectively and accurately communicate over the phone
and take correct messages. 11. Follow all Marcus Hotels and Resorts
policies and procedures, Marriott Standards, and Information
Protection procedures. 12. Perform all other related duties and
special projects as requested and/or assigned. POSITION
REQUIREMENTS: 1. High school diploma or equivalent required,
Four-year college degree preferred, however, any combination of
education and training within hotel sales and/or event planning may
also be considered. 2. Prior sales experience preferred. 3. Basic
mathematical skills that allow for calculation of room blocks,
function costs and estimated checks. 4. Flexibility to work varying
schedules to reflect the business needs of the hotel and oversight
of events. 5. Ability to effectively handle guest and employee
concerns in a friendly and positive manner. This involves listening
to the nature of concern, demonstrating empathy with the customer
and providing positive and proactive solutions. 6. Excellent
interpersonal, listening and communication skills to include the
ability to read, write, speak, and understand the English Language.
POSITION REQUIREMENTS (continued): 7. Ability to sit, stand and
move throughout to perform essential job functions. 8. High degree
of accuracy and detail orientation. 9. Promptly respond to requests
for information on hotel facilities and menus. 10. Conduct tours of
the hotel to include ballrooms, meeting space, guest rooms, food
and beverage outlets and public space and meet with clients as
needed. 11. Hearing and visual ability to observe and detect signs
of emergency situations. 12. Ability to access and accurately input
information. 13. Thorough knowledge of Microsoft Word and Excel is
required, knowledge of Marriott systems including CI/TY is
preferred. 14. Must have excellent telephone etiquette skills. 15.
Must be able to represent the company in a professional,
well-groomed and courteous manner. 16. Strong knowledge of market
segments. 17. Excellent analytical skills. 18. Mathematical skills
that allow for calculation of room blocks, average rates, budgets,
and forecast information. 19. Ability to travel. Reliable
transportation required for outside sales calls. 20. Ability to
meet departmental/hotel financial and sales objectives. Equal
Opportunity Employer
Keywords: The Marcus Corporation, Omaha , Sales Manager, Hospitality & Tourism , Omaha, Nebraska
