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Customer Service Representative -Medical Transportation - $350 hiring bonus!

Company: EMS Inc.
Location: Omaha
Posted on: June 15, 2019

Job Description:

Customer Service Representative -Medical Transportation-$350 hiring bonus! Come work for a growing contact center nestled in the Northwest part of Omaha, Nebraska. The Company: EMS Inc. offers a team work environment, not a "typical" call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the "big box" guys where you feel like a number. We want our agents to succeed! The position: We are looking for agents to help customers with medical transportation reservations in Alaska. You must have a high level of urgency, empathy and customer service for this program. Must be able to answer inbound customer calls in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client's account procedures and managing priorities. You will need: Above average customer service skills Strong written and verbal communication skills when interacting with customers and co-workers Friendly and energetic attitude Computer knowledge and internet skills Ability to navigate between multiple computer screens/tabs Quick learner who enjoys using trouble-shooting and problem solving skills Ability to work both as an individual and as a team member Requirements: High school Diploma or equivalent Must be familiar with phone Apps, Internet, Email, and Microsoft Office Previous call center experience preferred Variety of shifts available. Availability for 1 weekend day preferred EMS Offers: $350 hiring bonus Paid on-the-job training Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire Causal dress attire Individual work spaces Complimentary breakfast on Fridays Free parking Employment Type: Full Time Years Experience: Less than 1 year Bonus/Commission: No

Keywords: EMS Inc., Omaha , Customer Service Representative -Medical Transportation - $350 hiring bonus!, Hospitality & Tourism , Omaha, Nebraska

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