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Customer Service Representative - Cellular Company - $350 Hiring Bonus

Company: EMS Inc.
Location: Omaha
Posted on: June 15, 2019

Job Description:

Customer Service Representative - Cellular Company - $350 Hiring Bonus Are you tech savvy with mobile devices and the latest technology? Do you enjoy troubleshooting? Do you thrive on giving customers the ultimate experience? The Position: The Inbound Customer Service Representative will join a fast-paced and energetic customer service team. Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities . The Company: EMS Inc. offers a team work environment, not a "typical" call center atmosphere. EMS is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the "big box" guys where you feel like a number. We want our agents to succeed! You will need : -- Above average customer service skills -- Strong written and verbal communication skills interacting with customers and co-workers -- Friendly and energetic attitude -- Computer knowledge and internet skills -- Ability to navigate between multiple computer screens/tabs -- Quick learner who enjoys using trouble-shooting and problem solving skills -- Ability to work both as an individual and as a team member Requirements : High School Diploma or equivalent Must have some working knowledge of mobile devices and/or tech savvy Must be familiar with phone Apps, Internet, Email, and Microsoft Office Previous call center experience preferred Variety of shifts available. Availability for 1 weekend day preferred EMS Offers : -- $350 hiring bonus -- Paid on-the-job training -- Medical, dental, vision, and life insurance 1st of the month following 59 days of hire -- Casual dress attire -- Individual work spaces -- Complimentary breakfast on Fridays -- Free parking -- North-West Omaha location Employment Type: Full Time Years Experience: Less than 1 year

Keywords: EMS Inc., Omaha , Customer Service Representative - Cellular Company - $350 Hiring Bonus, Hospitality & Tourism , Omaha, Nebraska

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