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Catering Service Specialist

Company: Panera Bread
Location: Omaha
Posted on: October 13, 2019

Job Description:

Catering Service SpecialistA fresh approach to work.Catering Service SpecialistWhen you join Panera LLC as a Catering Service Specialist, you join in our belief that food should not only taste good, but also be good for you. You will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business and most important, serve local communities across the country. Come make a difference with Panera as a Catering Service Specialist today! This is a great opportunity to begin developing your skills in catering and to prepare for a potential career path with Panera LLC.Catering Service SpecialistAbout the position:The Catering Service Specialist is an office based, customer focused position responsible for nurturing relationships with clients utilizing both verbal and digital communication through the entire catering order lifecycle from assistance with menu questions and guidance around solutions to fit a customers event or budget need, to confirmation of orders, post-delivery follow up, account maintenance activities and troubleshooting issues as they arise.The role works closely with the management team to ensure we provide the best service possible to every customer.

  • As a Catering Service Specialist you will have a thorough knowledge and understanding of the Panera menu
  • Understand the needs of our customers, and provide appropriate communication to ensure satisfaction by Engaging, Exploring and Exceeding
  • Work as a team player with a passion for continuous learning
  • Build catering sales through strong customer relationships, providing great customer service and involvement in sales building activitiesWere looking for:
    • Great verbal and written communication and people skills
    • Food or retail sales/service experience preferred
    • Basic computer skills and comfort with learning to use different software applications including Outlook and SalesForce
    • Ability to handle engaging customers by phone while entering data into a computer related to their orders
    • Well-developed personal organization skills
    • Strong detail orientation
    • Team success philosophy
    • Strong problem solving/customer resolution and time management
    • Must have own transportation for assistance with customer deliveries on occasion and acceptable driving record
    • Minimum of 18 years of agePanera Perks Enjoy the good stuff:
      • Competitive compensation
      • Meal discounts
      • Varied weekday schedule between the hours of 6am 7pm. Limited weekends.
      • Health benefits
      • 401(k) with company match
      • Paid vacation
      • Development opportunities
      • Nationwide discount program for merchandise and services
      • Education discountEqual Opportunity Employer608006 Omaha, NE - North Saddlecreek Road

        Company Description:

        With over 1,800 bakery-cafes in the Panera Bread-- family, and more opening all the time, it---s no wonder that our company has been an excellent source of career and personal growth opportunities for more than 25 years.--In neighborhoods across the U.S. and Canada, our customers enjoy flavorful, handcrafted meals with a focus on our always freshly baked artisan bread. We---re committed to creating great-tasting, quality food you can trust, served in an atmosphere of warmth and welcome in each of our bakery-cafes.--It---s this warmth that you---ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values (No Jerks!), we---re confident you---ll find us a rewarding and even fun place to work.

Keywords: Panera Bread, Omaha , Catering Service Specialist, Hospitality & Tourism , Omaha, Nebraska

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