Window Cleaner / Trainer

Company: Diamond Window Cleaning, Inc.
Location: Omaha
Posted on: February 24, 2021

Job Description:

Safety. Excellence. Integrity. Service. World-Class People. Great opportunity for a patient, energetic trainer of window cleaners who wants to invest in others and help foster their ability to reach their potential. This position will work as a residential window cleaning crew, and train other crews in the 'Diamond way'. Meeting or exceeding performance standards will position candidate for a future management role. Quickly growing residential window cleaning company with expanding workforce. Family-owned company for 41 years, employees are like family. Physically demanding, outdoor job, high standards for safety, quality, and productivity. Work independently, but within a tight-knit team. You will be held accountable to existing processes by direct supervisor and contribute to improving current ones. Must display excellent face to face customer service inside luxury homes; must be family friendly, positive, meticulous, and a responsible self-manager. Transparency and honesty are musts. You will be expected to be highly process-driven and system-oriented. Ideal candidate will be cool and patient under pressure and while training others. Primary Position Requirements: Train window cleaner staff in the trade of cleaning residential windows, using proper squeegee techniques and equipment, multiple ladders daily (up to 32' extension ladder), and Diamond-standards for safety, quality, and productivity Outstanding, professional face to face customer service in client homes, face to face interaction with homeowners, children, personal belongings 8-10 hours per day, walking, standing, reaching, lifting and carrying up to 60lbs. Lift and climb ladders and work up to 29 feet above ground Quality checks, audits, and continuing education of window cleaning staff Work outside in all types of weather including: hot, humid, cold, wind, light rain or snow Work as a one man crew cleaning windows when not training, personally meeting standards for safety, quality, productivity Follow all company processes, adhering to OSHA safety standards and standard operating procedures Valid driver's license and clean driving record in order to drive company truck Skills Carrying, setting, climbing, handling extension ladders to OSHA standards, Lead, manage, and keep safe window cleaning trainees every day, Residential window cleaning, Ability to produce great results while under stress with deadlines imposed, Team collaboration to meet company goals, Ability to work independently, Written and verbal communication, Face to face customer service Experience Extensive extension ladder work, Previous experience training and managing laborers and/or running a crew, Preferred 3-5 years of residential window cleaning experience, Adhering to technical processes in a professional capacity Attitude Positive (enthusiastic pursuing of goals even in the face of failure), Continuous learning and striving for excellence, Abundance mindset ('there's plenty to go around', rather than trying to leave 'one-up' others), Teachable, Willing to be held accountable, Patience in teaching and training window cleaners Results Processes followed religiously, Cohesion with fellow teammates, Great client reviews, Window cleaners trained in the Diamond way, Trustworthy and reliable Cognitive Quick study to learn our processes and systems, Technical problem solver, Synthesizing many rules and processes into organized system, Cool under pressure, Patient when training others in detailed work Habits Transparency, Honesty, Family-friendly and professional appearance and demeanor, Meticulous, Service-minded, Punctual, Energetic Work Environment Must fit with Diamond's Core Values of Safety, Excellence, Integrity, Service, World-Class People. Work all around metro Omaha area, leading and training many new window cleaners, weekly meetings with management team, independence/self-management when own crew Employment Type: Full Time Years Experience: 3 - 5 years Salary: $18 - $25 Hourly Bonus/Commission: No

Keywords: Diamond Window Cleaning, Inc., Omaha , Window Cleaner / Trainer, Human Resources , Omaha, Nebraska