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Client Payroll Specialist

Company: Guidant Financial
Location: Omaha
Posted on: January 17, 2022

Job Description:

This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA

Are you excited by the thought of helping entrepreneurs across the country realize their dreams of building their own company? We have a bold vision of increasing the number of people who succeed in small business. To date, our team has put $5B of funding to use, helping launch over 20,000 businesses and creating nearly 100,000 jobs to the economy. We're doing this by delivering innovative funding solutions and building the latest technology to help entrepreneurs across the country start and grow their small businesses. Our purpose goes beyond supporting entrepreneurs - we want our employees to feel as empowered as our entrepreneurs to make an impact on our clients and their careers.

Our Values

Passion: You champion our mission and think like an entrepreneur.

Adaptability: Change isn't scary. You embrace opportunities to adapt and bring others along.

Connection: Connection is important. You lift others up because when they grow you grow.

Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity.

Diversity: You encourage diversity, equity and inclusion. You help empower our community and foster an environment that encourages different perspectives and values each team members individual experiences.

The Role

The On-Boarding Specialist is responsible for ensuring all new clients have signed paperwork, provided information for setup and the system is ready for processing the client's payroll accurately and on schedule. The On-Boarding Specialist's responsibility is to ensure that payrolls are processed and produced on time for distribution to the customer. The On-Boarding Specialist will ensure that they are current on all system and procedural changes to better assist the customer in converting their payroll to our payroll platform.

Essential Functions

  • Gather new client information, ownership structure, YTD reports and employee demographic information
  • Complete and review new client setup documents for accuracy and completeness
  • Setup the system with the client specific information for payroll prior to the first scheduled processing date
  • Train clients on how to on-board new employees and process payroll
  • Compile employee payroll data from timesheet files for processing hours and wages
  • Review hours worked, sales or piecework, commission, bonuses, salaries and other pay records
  • Contact clients and answer questions regarding the client's payroll via phone and email
  • Record changes effecting net wages such as exemptions, benefit coverage, and loan payments for each employee to update master payroll records

    Additional Functions
    • Resolve customer concerns relating to payroll, systems issues, and support resulting from our payroll processes.
    • Provide customer training on system
    • Remain current with software changes, trends in the payroll industry, and changes in wage and tax law Perform other duties as assigned

      Requirements
      • Must be 18 years of age
      • Possess a high school level of math proficiency
      • 2-3 years of payroll experience preferred
      • Prior experience meeting crucial deadlines and proactively communicate importance to internal and external stakeholders
      • Proactively contribute to an awesome customer service experience, developing lasting relationships with internal and external people
      • Analytical mindset with the ability to dig into details and draw insights from data to assist customers.
      • Ability to work in an autonomous environment where you can be a self-directed, independent worker
      • Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and been seen.
      • Take initiative and are willing to roll up your sleeves to own all parts of payroll as needed
      • Robust knowledge of computer systems including Microsoft Office products.
      • Exceptional attention to detail

        Other Requirements
        • Must pass a background check
        • Must meet work from home requirements to qualify
        • Complete continuing education based upon current certifications

          Work Environment and Physical Demands
          • Duties are primarily performed in an office environment and require sufficient personal mobility and physical capability to permit employee to function in this environment
          • Requires sitting at a desk for up to 8 hours and ability to lift up to twenty (20) pounds.

            For this position there are minimum work from home requirements that must be met in order to perform the essential job functions in a remote WFH environment. For any questions, please reach out to careers@guidantfinancial.com prior to submitting your resume.

            Benefits
            • Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people
            • When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. In just six months of 2021, we have already promoted 28% of our organization!
            • Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, and paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.
            • Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.
            • Awesome Culture: Be part of Guidant's award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.
            • Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.

Keywords: Guidant Financial, Omaha , Client Payroll Specialist, Human Resources , Omaha, Nebraska

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