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Information Technology ( IT ) Specialist

Company: Quality Living Inc
Location: Omaha
Posted on: May 16, 2022

Job Description:

VOTED BEST PLACE TO WORK IN OMAHA! Are you an organized individual that is passionate about incorporating technology into everyday tasks in order to increase efficiency and outcomes? Are you the go-to when it comes to helping others troubleshoot and understand their computer issues? Do you want to be part of a collaborative team that is relentless in changing the lives of others? If so, click apply and learn more about our Information Technology Specialist opportunity at QLI!QLI is set on a beautiful 65-acre campus, where its rehabilitation programs address not only the core medical and physical aspects of a person's recovery, but also the real-world skills and individualized interests that bring purpose and passion to their lives. In just over 30 years, QLI has grown to become one of the largest and most recognized post-hospital brain and spinal cord injury rehabilitation programs in the United States. We relentlessly pursue collaboration as we deliver life-changing rehabilitation and care, protect dignity, instill purpose, and create hope for all of those on campus. The role: -Provide excellent customer service and support for incoming queries and issues related to computer systems, software, and hardware. Support will be provided either in person or over the phone.-Administration and support of Microsoft Windows Active Directory environment including users, printers, Microsoft Exchange, Remote Desktop Services, and Office 365.-Implement, administer, and troubleshoot network infrastructure including firewall, switches, and wireless technology.-Carry out routine network maintenance and support tasks.-Train computer users.-This position is on-site at QLI in Omaha, NE.Knowledge/Skills/Abilities: 1. Must possess a high school diploma or equivalent (required).2. Bachelor's degree in Information Technology or related field (preferred) 3. Minimum of two years' experience working in a computer/technical support position (required).4. Proficient in Microsoft Active Directory, Microsoft Office 365, Cisco and Cisco Meraki networking infrastructure including switches, firewall, and wireless technology (preferred).5. Adept in computer systems, mobile devices, assistive technology and other technology products, and have the ability to solve problems related to IT processes.6. Possess excellent problem-solving skills, be self-motivated, and utilize exceptional communication skills.7. Employ excellent organizational and time-management skills. Excellent Benefits and Advantages: One of the most affordable health & dental insurance plans in Omaha HSA or FSA and dependent careVacation/Sick/Holiday pay401(k) with generous employer contributionFree on-site wellness centerMerit-based payTuition ReimbursementCasual dress Website: Location : This position is on-site at QLI in Omaha, NE. QLI is an EOE. A drug screen and criminal background check are required. Must not have any condition or limitation that could pose a direct threat to self or others unless such threat can be eliminated by a reasonable accommodation. Must be able to pass a fitness assessment designated for this job title and perform all physical activities related to the position. Regular attendance in your assigned role is an essential job function.

Keywords: Quality Living Inc, Omaha , Information Technology ( IT ) Specialist, IT / Software / Systems , Omaha, Nebraska

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