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Digital Channel Specialist

Company: Centris Federal Credit Union
Location: Omaha
Posted on: May 24, 2020

Job Description:

At Centris Federal Credit Union, our Mission is to be the place where everyone in our communities wants to work and to belong. Simply said, our employees are our most valuable asset! We strive to motivate and develop our employees to reach their full potential and to achieve their career goals. When you become an employee of Centris, you join a team that is dedicated to serving our members and community because we believe in the difference credit unions make to the community in which we live. We are currently seeking a professional to become an essential part of our team. If you want to belong to a company that values its employees, please submit your application for the position below! Open Position: Digital Channel Specialist General Summary: The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life-long financial partner. The Digital Channel Specialist supports in the development, implementation, maintenance and support of digital products and services. Contributes to the success of the department by completing monthly reports and analysis, assisting in product enhancement initiatives and processing electronic banking troubleshooting requests from internal members. Essential Responsibilities:

  • Promote and model the Centris Vision, Mission, Values, Team Principles and Service Promises.
  • Provide unparalleled service to both internal and external members.
  • Assist with digital channel projects including research, development, testing, proposal creation, project implementation, along with staff and member education.
  • Provide overall support to the Marketing department. Job Requirements We envision our ideal candidate will have the following experience:
    • Bachelors Degree in Marketing, Business, or Finance (or additional related work experience).
    • At least two years of customer service experience in a financial institution.
    • Electronic service product experience preferred (online banking, mobile banking, etc.)
    • Must be able to demonstrate proficiency with Microsoft Office Products, specifically Word, Excel, and PowerPoint.
    • Must be able to effectively manage projects in support of the assigned business units.
    • Must have strong knowledge and understanding of digital banking processes and terminologies. But even if you don't meet the requirements above, you can absolutely still submit your application for consideration!

Keywords: Centris Federal Credit Union, Omaha , Digital Channel Specialist, Other , Omaha, Nebraska

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