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Technical Production Control IV

Company: Fiserv
Location: Omaha
Posted on: September 9, 2020

Job Description:

Job Description: What does a great Technical Production Control do? You will fulfill the role of Ricoh Process Director Administrator supporting Fiserv Output Services Print/Mail business You will collaborate with project teams and functional units on the design of important projects or services. You will support existing business systems applications and serve as Subject Matter Expert (SME) to Operations, Billing, IT programming Staff, Customer Engineers, Service, etc., for Operations initiatives, projects and day-to-day activities. You will also provide Business Continuity and Planning (BCP) Support - this includes all functions and applications As a Technical Production Control IV, you can look forward to: * Consulting with project teams and functional units to interpret business requirements into measurable items in support of important projects or services. * Supporting existing business systems application integration. * Providing 1st level support for production printing including on-call responsibilities to ensure downtime is minimized for our operations facilities. * Coordinating Incident management and route Incidents tickets to proper teams * Supporting and coordinating Ricoh Process Director (RPD) software configuring setup files and processing workflows in RPD, maintaining input devices for data receipt, printer objects, and testing coordination with internal project teams. Optimization of print workflows for operational efficiencies providing additional cost saves to the business. * Supporting and coordinating Canon PRISMA software configuration setup and support. * Working with internal support teams to foster a team spirit of collaboration. Requirements documentation for cross platform improvements. * Vendor collaboration to test vendor patches and architect solutions addressing business needs Basic qualifications for consideration: * Hands on experience with Ricoh Process Director * Experience/Knowledge of High Speed Transactional Production Printing * High School diploma required Preferred qualifications for consideration: * Technical/Bachelors degree preferred * Deep understanding of the software development process * Deep understanding of Incident/Change Management Learn more about us. To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are. Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE--- 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation. In this role, you will be aligned with our Output Solutions products and services. Fiserv delivers turnkey business critical customer communications accurately, on time and with relevant information essential for customer satisfaction and retention. Fiserv supports financial services, healthcare, billing, retail, utilities, travel and entertainment and other companies. Customer communications and payment solutions include transactional document production and delivery, secure and non-secure card manufacturing and personalization, direct marketing services and digital channel delivery. As a trusted outsourcing partner, we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+) Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Omaha , Technical Production Control IV, Other , Omaha, Nebraska

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