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Application Support Engineer, Sr

Company: Fiserv
Location: Omaha
Posted on: September 9, 2020

Job Description:

Job Description: What does a great a great Application Support Engineer, Sr do? The primary purpose of the Application Support Engineer, Sr is to collaborate with a team supporting multiple application platforms focusing mainly on the platform stability. The candidate will be a team player in a technology organization responsible for multiple Fiserv application platforms. As an Application Support Engineer, Sr you can look forward to * Leading the path to root cause identification; make recommendations for long-term resolution of problems across multiple platforms. * Initiating complex initiatives and issues within an application platforms involving multiple cross-functional teams. * Working across application platform and influence improvements in different areas of the infrastructure. * Recommending strategies for process and monitoring improvement. * Performing deep dive code reviews and provide feedback to enhance the quality of application code artifacts. * Understanding the end-to-end functionality of an application platform. * Performing network troubleshooting to isolate and diagnose common network problems. * Designing review meetings and ability to make appropriate recommendations for a stable and scalable platform. * Developing test plans, implementation plans, and project timelines for various projects. Basic Qualifications for Consideration * Extensive experience administration multiple technologies but not limited to Pivotal cloud Foundry (PCF) , AWS, WebSphere Products, Apache, JBoss/Wildfly, Tomcat, IBM Http server, WebLogic, MQ, WMB, and IBM DataPower. * Strong working knowledge of SQL, DB2 and Oracle databases. * Extensive knowledge on troubleshooting complex system issues with multiple influencing factors. * Strong understanding in Java/Struts, Spring Framework, JS Technologies, SOAP, REST etc. * Technical propensity to thrive in a cutting edge technology environment. * Strong Knowledge of Cloud Technology concepts, topologies and service models (PaaS, AWS). * Experience in container technologies like Docker, Kubernetes and PCF. * Experience with implementing micro services architecture and build/deploy automated, scalable and maintainable infrastructure. * Ability to analyze the load test results and recommend the appropriate tuning measurements. * Strong understanding of different operating systems like RedHat Linux, windows, AIX, Oracle Linux. * Hands on scripting experience using shell, python, perl scripting languages to automate software builds, config management. * Experience with log parsing technologies like splunk, elk. * Experience with tools like App Dynamics, Dyna Trace, vrops etc. * Strong knowledge in reading Java dumps, system cores and TCP dumps to troubleshoot issues. * 7+ years total engineering and administration experience. * 7+ years of experience managing and monitoring mission-critical online services, processes and functionality. * 3+ years' experience in cloud infrastructure. * 3+ years of Java development experience. * Bachelor's degree in computer science or related field Learn more about Fiserv: Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE--- 500 company and one of FORTUNE Magazine World's Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us. We welcome and encourage diversity in our workforce. Fiserv is an equal opportunity employer/disability/vet

Keywords: Fiserv, Omaha , Application Support Engineer, Sr, Other , Omaha, Nebraska

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