The Director of Sales (DS) will be responsible for achieving
growth and hitting revenue targets by successfully managing the
sales team in Kidwell’s rapidly growing markets. The DS will be
responsible for the oversight of daily sales functions such as goal
setting to drive revenue, managing selected system integrator
partners, business planning and pipeline management, a deep
understanding of the capabilities of our services and products,
training, assisting sales staff with technical demonstrations, and
The DS will play a key role in developing and executing sales
plans, identifying emerging markets and market shifts, while
staying on top of new products and the competition within Kidwell’s
At Kidwell, our core values make us who we are and
show in everything we do; Led by passion , we believe our
everyday jobs contribute to something bigger than ourselves. We
pride ourselves in our creativity , but also in the
effective solutions we create that bring value to our
customers. Our employees act like owners , who take
initiatives to lead and are treated like family. We are
relentless and see work ethic and accountability as the
baseline in the pursuit of excellence.
Create a thorough prospecting and lead qualification process for
Solutions Experts. Ensure that all Solutions Experts have been
trained to follow this process.
Monitor and make recommendations for enhancing the Solutions
Experts adherence and use of prospecting and lead qualification
processes to enhance sales performance across the team.
Develop metrics and process related to sales cycle, win
percentage, pipeline quotas, and customer demonstrations in order
to drive Solutions Experts towards their sales targets.
Review Solutions Experts performance on a monthly basis
including performance against prospecting activity goals, pipeline
strength, and overall sales performance against goals. Provide
corrective actions or guidance as necessary to achieve goals in all
Reviews and analyzes sales and operational records and reports;
uses data to project sales, determine profitability and targets,
and identify potential new markets.
Conduct a quarterly business review with the VP of Operations
for each Solutions Expert and proficiency area to identify issues,
adjust strategies, and determine recommendations for maximization
of sales performance.
Collaborate with division Directors to generate ideas for
marketing, divisional goals, sales contests, promotions, and new
prospecting ideas related to the current trends and needs of the
Lead a weekly motivational sales meeting across all Solutions
Experts to include sales performance against goals, prospecting
overviews, large opportunity strategy, marketing updates, and sales
Ensure that all Solutions Expert prospecting activity,
pipelines, and sales performance is tracked in the Kidwell CRM tool
properly and goals for performance are being achieved. This
information should be reported to the Leadership team on a weekly
basis via Level 10 meetings.
Lead, manage, and hold high levels of accountability for all
Solutions Experts based on their goals.
Embody company culture and maintain high sales employee
engagement within all markets including scheduling time for
Solutions Experts to collaborate on ideas, strategies and
Customer Service – Understands a customer’s neDS and
expectations; Delivers service to customers that is of consistently
high standards and represents Kidwell in a professional and
courteous manner at all times; Ability to resolve customer concerns
and issues in a fair and satisfactory manner.
Problem Solving - Identifies and resolves problems in a timely
manner; Gathers and analyzes information skillfully; Develops
alternative solutions; Works well in group problem solving
situations; Uses reason even when dealing with emotional
Technical Skills – Strives to continuously monitor and evaluate
new technology capabilities and changes in IT business needs;
Shares expertise with others. Ability to understand IT software and
Written Communication - Writes clearly and informatively; Edits
work for spelling and grammar; Varies writing style to meet needs;
Presents numerical data effectively; Able to read and interpret
Teamwork - Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views; Gives and
welcomes feedback; Contributes to building a positive team spirit;
Puts success of team above own interests; Able to build morale and
group commitments to meet goals and objectives; Supports everyone's
efforts to succeed.
Planning/Organizing - Prioritizes and plans work activities;
Uses time efficiently; must have the ability to multitask on
projects and meet tight deadlines. Ability to stay organized and
focused in dynamic and stressful situations.
Management - Ability to manage both people and situations
effectively. Possesses excellent mentoring, coaching and people
Key Performance Indicators:
Meeting Sales Goals: Total Sales Volume & Department Goals
Prospecting Activities: Solutions Experts Goals Determined
Territory Growth: Determined by territory volume and growth per
Team/Kidwell Communication: Establish and maintain cohesive team
environment of Solutions Experts in all locations, as well as
forming effective ways to communicate based on needs of team
Education and/or Experience:
Bachelor’s degree from a four-year college or university; or 4
or more years related experience and/or training; or equivalent
combination of education and experience. Previous experience
managing a sales team and/or developing others is required.
Accessibility: If you need an accommodation as part of the
employment process please contact Human Resources
Equal Opportunity Employer, including disabled and veterans.
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your language: English – Spanish – Arabic - Chinese
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choose your language: English – Spanish – Chinese
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please click the link: English