OmahaNERecruiter Since 2001
the smart solution for Omaha jobs

Selling Experience Leader (Assistant Manager)

Company: Petco Animal Supplies, Inc.
Location: Omaha
Posted on: September 15, 2020

Job Description:

Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you’ll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. Through the lens of Petco’s vision of “Healthier Pets. Happier People. Better World.” The SEL is the champion and role model for all relationship building touch points with Petco guests. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store’s business in accordance with Petco operational standards and safety procedures. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. The SEL will have primary responsibility to successfully implement a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned: Outstanding guest experience every time Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans. Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions. Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets. Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Leads a “never out of stock” culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery). Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage. Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise. Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction. Demonstrate and support a continuous improvement and growth mindset. Demonstrate a keen and genuine interest in all kinds of animals. Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement. Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed. Supervisory Responsibility: The Selling Experience Leader is directly responsible for the Guest Services and Dog Training roles in the store. Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection. Work Environment: The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts: This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc. Qualifications Education and Prior Experience: A high school diploma or its equivalent required; some college level business/management courses preferred. One or more years of management experience or the equivalent is required, while previous retail management experience is preferred. Must be licensed to operate a motor vehicle. Proficiency in communication skills, organizational skills, and computer skills required. Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Keywords: Petco Animal Supplies, Inc., Omaha , Selling Experience Leader (Assistant Manager), Other , Omaha, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Company Driver - Solo & Teams
Description: Hiring OTR Company Drivers Solo amp Teams Over-the-Road 2-3 Weeks and Get Plenty of Miles Carrier Logistics Solo amp Team Company Driver Benefits 3,000 Hire-On Bonus Out 2-3 weeks (more...)
Company: Carrier Logistics
Location: Omaha
Posted on: 09/22/2020

Nuclear Operations
Description: ABOUT Nuclear technicians, power plant operators and subsystems specialists are responsible for keeping vital Naval submarines and aircraft carriers running. These highly trained, hands-on professionals (more...)
Company: Navy
Location: Omaha
Posted on: 09/22/2020

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Omaha
Posted on: 09/22/2020


Explosive Ordnance Disposal Technician
Description: ABOUT Explosive Ordnance Disposal EOD Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry. They are on call to respond (more...)
Company: Navy
Location: Omaha
Posted on: 09/22/2020

Amazon Workforce Staffing: Amazon Order Picker - Full Time
Description: Full-time Warehouse
Company: Amazon Workforce Staffing
Location: Omaha
Posted on: 09/22/2020

CDLA Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: U.S.XPRESS
Location: Omaha
Posted on: 09/22/2020

May Trucking: Cdl A Company Drivers
Description: CLASS A CDL OVER THE ROAD COMPANY TRUCK DRIVER GUARANTEED PAY GO FIRST CLASSOTR Class A CDL Truck Drivers are the backbone of May Trucking Company. We never forget that our success as an organization (more...)
Company: May Trucking
Location: Omaha
Posted on: 09/22/2020

Special Warfare Combatant-Craft Crewmen
Description: ABOUT Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill set, SWCC (more...)
Company: Navy
Location: Omaha
Posted on: 09/22/2020

Navy Diver
Description: ABOUT Their accomplishments are epic. Their expertise is unrivaled. No other force is more intensely trained to succeed in the perilous world of underwater adventure. Each assignment they take on is (more...)
Company: Navy
Location: Omaha
Posted on: 09/22/2020

TransAm Trucking Owner Operator Truck Driver Jobs
Description: New drivers are now eligible for 2,500 in sign-on incentives TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver opportunities available now for CDL-A drivers Apply (more...)
Company: Trans Am
Location: Omaha
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Omaha RSS job feeds