Application Specialist
Company: VIVA USA INC
Location: Omaha
Posted on: September 16, 2020
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Job Description:
Title Application Specialist Mandatory skills Ricoh Process
Director, RPD, Print, Mail, Operations, Billing, IT programming,
Business Continuity and Planning, BCP, production printing, input
devices, data receipt, printer objects, print workflows, functional
units, business requirements, business systems application
integration, PRISMA software configuration, test vendor patches,
Incident management, Incidents tickets Description This position
will fulfill the role of Ricoh Process Director Administrator
supporting the client Services PrintMail business. Consults with
project teams and functional units on the design of important
projects or services. Supports existing business systems
applications. Serve as Subject Matter Expert (SME) to Operations,
Billing, IT programming Staff, Customer Engineers, Service, etc.,
for Operations initiatives, projects and day-to-day activities.
Provide Business Continuity and Planning (BCP) Support ndash this
includes all functions and applications Consults with project teams
and functional units to interpret business requirements into
actionable items in support of important projects or services.
Supports existing business systems application integration.
Provides 1st level support for production printing including
on-call responsibilities to ensure downtime is minimized for our
operations facilities. Coordinates Incident management and route
Incidents tickets to proper teams Responsible for supporting and
administering Ricoh Process Director(RPD) software configuring
setup files and processing workflows in RPD, maintaining input
devices for data receipt, printer objects, and testing coordination
with internal project teams. Optimization of print workflows for
operational efficiencies providing additional cost saves to the
business. Responsible for supporting and administering Canon PRISMA
software configuration setup and support. Work with internal
support teams to foster a team spirit of collaboration.
Requirements documentation for cross platform enhancements. Vendor
collaboration to test vendor patches and architect solutions
addressing business needs VIVA USA is an equal opportunity employer
and is committed to maintaining a professional working environment
that is free from discrimination and unlawful harassment. The
Management, contractors, and staff of VIVA USA shall respect others
without regard to race, sex, religion, age, color, creed, national
or ethnic origin, physical, mental or sensory disability, marital
status, sexual orientation, or status as a Vietnam-era, recently
separated veteran, Active war time or campaign badge veteran, Armed
forces service medal veteran, or disabled veteran. Please contact
us at for any complaints, comments and suggestions. Contact Details
Please send your resumes to and one of our recruiter will get in
touch with you. VIVA USA INC. 3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008 httpwww.viva-it.com
Keywords: VIVA USA INC, Omaha , Application Specialist, Other , Omaha, Nebraska
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