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Application Specialist

Company: VIVA USA INC
Location: Omaha
Posted on: September 16, 2020

Job Description:

Title Application Specialist Mandatory skills Ricoh Process Director, RPD, Print, Mail, Operations, Billing, IT programming, Business Continuity and Planning, BCP, production printing, input devices, data receipt, printer objects, print workflows, functional units, business requirements, business systems application integration, PRISMA software configuration, test vendor patches, Incident management, Incidents tickets Description This position will fulfill the role of Ricoh Process Director Administrator supporting the client Services PrintMail business. Consults with project teams and functional units on the design of important projects or services. Supports existing business systems applications. Serve as Subject Matter Expert (SME) to Operations, Billing, IT programming Staff, Customer Engineers, Service, etc., for Operations initiatives, projects and day-to-day activities. Provide Business Continuity and Planning (BCP) Support ndash this includes all functions and applications Consults with project teams and functional units to interpret business requirements into actionable items in support of important projects or services. Supports existing business systems application integration. Provides 1st level support for production printing including on-call responsibilities to ensure downtime is minimized for our operations facilities. Coordinates Incident management and route Incidents tickets to proper teams Responsible for supporting and administering Ricoh Process Director(RPD) software configuring setup files and processing workflows in RPD, maintaining input devices for data receipt, printer objects, and testing coordination with internal project teams. Optimization of print workflows for operational efficiencies providing additional cost saves to the business. Responsible for supporting and administering Canon PRISMA software configuration setup and support. Work with internal support teams to foster a team spirit of collaboration. Requirements documentation for cross platform enhancements. Vendor collaboration to test vendor patches and architect solutions addressing business needs VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions. Contact Details Please send your resumes to and one of our recruiter will get in touch with you. VIVA USA INC. 3601 Algonquin Road, Suite 425 Rolling Meadows, IL 60008 httpwww.viva-it.com

Keywords: VIVA USA INC, Omaha , Application Specialist, Other , Omaha, Nebraska

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