Ad Operations

Company: Aditi Staffing LLC
Location: Omaha
Posted on: November 18, 2020

Job Description:

Responsibilities Deliver outstanding customer experiences to our advertisers Provide timely and best practice advice that addresses customer concerns Leverage multiple customer support tools to identify solutions and to document all customer interactions Consistently meet or exceed quotas. Consistently meet or exceed non-quota based performance metrics as defined by the company. Effectively work with internal teams and external partners to maximize the customer experience. Maintain a detailed understanding of all supported products Proactively identify opportunities to improve the service organization Maintain a professional personal appearance, demeanor, and conduct at all times Minimum Qualifications Proactive and highly-motivated individual who can produce high-quality deliverables Independent work with the demonstrated capability to lead, motivate and work well with others Strong influence management, negotiation and customer service skills and ability to de-escalate difficult interactions Proven ability to multi-task in a fast-paced environment, and handle multiple priorities Self-motivated with ability to sell to business owners. Ability to comprehend and explain the features and benefits of multiple ad products Excellent verbal communication and computer skills (e.g., advanced Excel, CRM systems) 2 - 3 years experience in a sales, customer support, account management or consulting Schedule Flexibility Bachelors degree Preferred Qualifications Ability to take a consultative sales approach with existing clients. Ability to positively adapt to change in a highly dynamic work environment and take on additional duties as requested Ability to work towards common goals in a group sales environment. Demonstrated high level of dependability. Strong understanding of Display andor Native advertising Able to handle multiple tasks and priorities using effective organizational and time-management skills.

Keywords: Aditi Staffing LLC, Omaha , Ad Operations, Other , Omaha, Nebraska