Company: State of Nebraska
Posted on: June 10, 2021
++The Department does not sponsor non-immigrant work visas for
We have an opening for a Revenue Agent position in our Taxpayer
Assistance area. If you enjoy helping people, have an eye for
detail and possess good communication skills, this may be the job
for you! We offer flexible work schedules, competitive pay and
a comprehensive benefit package. Under general supervision, the
incumbent would work within established procedures and guidelines
to ensure compliance with Nebraska tax laws.
Location of position:NSOB - Omaha; 1313 Farnam
Work schedule:40 hrs weekly
Examples of Work
Answers simple to complex taxpayer and taxpayer representative
questions regarding Nebraska tax program regulations, rulings,
statutes, forms, and processing procedures as well as simple or
complex questions regarding a taxpayer's specific tax return,
account, refund, tax liability, or licensing application. Answers
are provided by phone, email, letter, and personal contact. Answers
are either given from the agent's extensive knowledge of the tax
program or may require extensive research of the Department's
records of the taxpayer's accounts/returns or interviews with
taxpayers or their representatives.
Assists and educates taxpayers in the preparation
(electronically and by paper) of tax returns and payment of taxes
by phone, email, and personal contact.
Initiates adjustments to tax returns or taxpayer accounts to
resolve issues which may result in the issuance of a balance due
notice or a refund to the taxpayer.
- Educates taxpayers regarding tax and regulation
Qualifications / Requirements
REQUIREMENTS: Associate's Degree in business OR two years of
experience with tax return preparation, or business ownership and
operation, account research and analysis, or interpretation and
application of policies, laws, rules, or regulations.
PREFERENCE: given to applicants who can read, write, and speak
Knowledge, Skills and Abilities
Knowledge of: processes and procedures for tax collection;
mathematics and accounting; business operations and practices;
resources available for researching tax laws, rules and
regulations; Excel, Word, Oracle and Outlook.
Ability to: Communicate to express clear and concise ideas;
utilize interpretive techniques to determine information sought;
organize and verify tax data from computer-generated reports; set
priorities; relate effectively with people representing a wide
variety of backgrounds; interpret difficult tax programs for
taxpayers; use independent judgment; this position requires the
ability to work various shifts from 8:00-4:30 or 8:30-5:00 Monday
Keywords: State of Nebraska, Omaha , Revenue Agent, Other , Omaha, Nebraska
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