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Pharmacy Technician

Company: Department of Veterans Affairs
Location: Omaha
Posted on: June 12, 2021

Job Description:

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Duties

Summary

The primary function will be to process patient requests appropriately, applying knowledge of pharmacy practice, VHA national scheduling guidelines, VA regulations, outpatient pharmacy and hospital procedures while seeking assistance from clinical staff when request are beyond their scope of practice.

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Responsibilities

Duties include but are not limited to:

  • Answers phone calls related to refill, renewal, and tracking of medications, medication disposal processes; scheduling, rescheduling and cancelling appointments and/or consults; triaging patient requests and document patient contact information; forwards information or requests to the appropriate health care professional as needed.
  • Advanced technical knowledge of medication brand names, generic names/chemical names, non-formulary, general and special storage requirements, dosage forms, applicable system of weights and measurements, and medical terminology in order to interpret/process practitioner orders.
  • Advanced technical knowledge of knowledge of principles relating to controlled substances and the requirements of Medical Center, Network policy, State and Federal regulations, which apply to these drugs. Knowledge of trending and analysis is necessary to ensure that problems associated with waste, fraud, diversion or abuse are identified quickly and reported to appropriate supervisor(s).
  • Working knowledge of hospital computer system(s), VISTA, VISTA Imaging, VLER, Choice Portal, CPRS, Outlook e-mail, ACD applications, EPER reporting, CMOP QA reporting, Sharepoint, and other programs as added on a daily basis, including the keyboard, printer, copier and fax machine.
  • Recognizes the limitations of their practice authority and understand not to exceed them working closely with a Pharmacist.
  • Display a cooperative attitude and will effectively work together to implement the organization's mission and goals.

Work Schedule: Monday through Friday 8:00 am to 4:30 pm

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

No

Promotion Potential

None

  • Job family (Series)

0661 Pharmacy Technician

Similar jobs

  • Pharmacy Technicians
  • Technicians, Pharmacy

  • Requirements

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Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education or Experience: A high school diploma or equivalent; or at least 3 months experience.
  • Certification: Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above.
  • Loss of Credential: An employee in this occupation who fails to obtain licensure/certification/ registration within the required time frame, or who fails to maintain the required licensure/certification/ registration must be removed from the occupation, which may also result in termination of employment.
  • For occupations which require an active credential (licensure/certification/registration) at all grade levels, at the discretion of the appointing official, an employee may be reassigned to another occupation for which he/she qualifies if a placement opportunity exists. For occupations which require an active credential (licensure/certification/registration) in assignments above the full-performance level only, at the discretion of the appointing official, an employee may remain at an appropriate lower grade level in the occupation when both of the following apply: the credential is not a requirement and a placement opportunity exists."

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision: All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

  • Such employees in an occupation that does not require a licensure/certification/registration, may be reassigned, promoted, or demoted within the occupation.
  • Such employees in an occupation that requires a licensure/certification/registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
  • Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels.

Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.

  • Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.
  • If an employee who was retained in an occupation listed in 38 U.S.C. 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.
  • English Language Proficiency: Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.

Grade Determinations: GS-06

Experience. 1 year at or equivalent to the next lower, and must fully meet the KSAs at the next lower level (GS-5), which include but are not limited to: 1) Operate and care for automated dispensing devices and equipment; 2) Perform, aseptic technique; 3) Perform basic inventory procedures; and 4) Utilize knowledge of pharmacy information systems.

AND

Demonstrated Knowledge, Skills, and Abilities: In addition to meeting the KSAs for the GS-5 level, the candidate must demonstrate the following KSAs:

  • Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action
  • Knowledge of the operation and care of automated equipment
  • Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents
  • Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products
  • Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts
  • Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders

References: VA Handbook 5005, Part II, Appendix G28 Pharmacy Technician Qualification Standard, dated March 17, 2006.

The full performance level of this vacancy is GS-06.

Physical Requirements: The work is basically sedentary. Principle duties require repetitive use of hands and fingers (e.g. use of a computer keyboard). Normal ranges of hearing and vision are required to perform work, communicate effectively and understand appropriate medication use. Incumbent must also have the visual ability to distinguish between basic colors and shades of color.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Keywords: Department of Veterans Affairs, Omaha , Pharmacy Technician, Other , Omaha, Nebraska

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