Company: Department of Veterans Affairs
Posted on: June 12, 2021
The primary function will be to process patient requests
appropriately, applying knowledge of pharmacy practice, VHA
national scheduling guidelines, VA regulations, outpatient pharmacy
and hospital procedures while seeking assistance from clinical
staff when request are beyond their scope of practice.
Learn more about this agency
Duties include but are not limited to:
- Answers phone calls related to refill, renewal, and tracking of
medications, medication disposal processes; scheduling,
rescheduling and cancelling appointments and/or consults; triaging
patient requests and document patient contact information; forwards
information or requests to the appropriate health care professional
- Advanced technical knowledge of medication brand names, generic
names/chemical names, non-formulary, general and special storage
requirements, dosage forms, applicable system of weights and
measurements, and medical terminology in order to interpret/process
- Advanced technical knowledge of knowledge of principles
relating to controlled substances and the requirements of Medical
Center, Network policy, State and Federal regulations, which apply
to these drugs. Knowledge of trending and analysis is necessary to
ensure that problems associated with waste, fraud, diversion or
abuse are identified quickly and reported to appropriate
- Working knowledge of hospital computer system(s), VISTA, VISTA
Imaging, VLER, Choice Portal, CPRS, Outlook e-mail, ACD
applications, EPER reporting, CMOP QA reporting, Sharepoint, and
other programs as added on a daily basis, including the keyboard,
printer, copier and fax machine.
- Recognizes the limitations of their practice authority and
understand not to exceed them working closely with a
- Display a cooperative attitude and will effectively work
together to implement the organization's mission and goals.
Work Schedule: Monday through Friday 8:00 am to 4:30 pm
Financial Disclosure Report: Not required
0661 Pharmacy Technician
- Pharmacy Technicians
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after
- You may be required to serve a probationary period
- Subject to a background/security investigation
- Must be proficient in written and spoken English
- Selected applicants will be required to complete an online
Applicants pending the completion of educational or
certification/licensure requirements may be referred and
tentatively selected but may not be hired until all requirements
- United States Citizenship: Non-citizens may only be appointed
when it is not possible to recruit qualified citizens in accordance
with VA Policy.
- Education or Experience: A high school diploma or equivalent;
or at least 3 months experience.
- Certification: Certification by the National Pharmacy
Technician Certification Board (PTCB) is required at grades GS-6
- Loss of Credential: An employee in this occupation who fails to
obtain licensure/certification/ registration within the required
time frame, or who fails to maintain the required
licensure/certification/ registration must be removed from the
occupation, which may also result in termination of
- For occupations which require an active credential
(licensure/certification/registration) at all grade levels, at the
discretion of the appointing official, an employee may be
reassigned to another occupation for which he/she qualifies if a
placement opportunity exists. For occupations which require an
active credential (licensure/certification/registration) in
assignments above the full-performance level only, at the
discretion of the appointing official, an employee may remain at an
appropriate lower grade level in the occupation when both of the
following apply: the credential is not a requirement and a
placement opportunity exists."
May qualify based on being covered by the Grandfathering
Provision as described in the VA Qualification Standard for this
occupation (only applicable to current VHA employees who are in
this occupation and meet the criteria).
Grandfathering Provision: All persons employed in VHA in this
occupation on the effective date of this qualification standard are
considered to have met all qualification requirements for the
title, series and grade held, including positive education and
licensure/certification/registration that are part of the basic
requirements of the occupation. For employees who do not meet all
the basic requirements required in this standard, but who met the
qualifications applicable to the position at the time they were
appointed to it, the following provisions apply:
- Such employees in an occupation that does not require a
licensure/certification/registration, may be reassigned, promoted,
or demoted within the occupation.
- Such employees in an occupation that requires a
licensure/certification/registration, may be reassigned, promoted
up to and including the full performance (journey) level, or
demoted within the occupation, but may not be promoted beyond the
journey level or placed in supervisory or managerial
- Such employees in an occupation that requires a
licensure/certification/registration only at higher grade levels
must meet the licensure/certification/registration requirement
before they can be promoted to those higher grade levels.
Employees who are appointed on a temporary basis prior to the
effective date of the qualification standard may not have their
temporary appointment extended or be reappointed, on a temporary or
permanent basis, until they fully meet the basic requirements of
- Employees initially grandfathered into this occupation, who
subsequently obtain additional education and/or
licensure/certification/registration that meet all the basic
requirements of this qualification standard must maintain the
required credentials as a condition of employment in the
- If an employee who was retained in an occupation listed in 38
U.S.C. 7401(3) under this provision leaves that occupation, the
employee loses protected status and must meet the full VA
qualification standard requirements in effect at the time of
reentry to the occupation.
- English Language Proficiency: Pharmacy technicians appointed to
direct patient care positions must be proficient in spoken and
written English in accordance with chapter 2, section D, paragraph
5a, this part.
Grade Determinations: GS-06
Experience. 1 year at or equivalent to the next lower, and must
fully meet the KSAs at the next lower level (GS-5), which include
but are not limited to: 1) Operate and care for automated
dispensing devices and equipment; 2) Perform, aseptic technique; 3)
Perform basic inventory procedures; and 4) Utilize knowledge of
pharmacy information systems.
Demonstrated Knowledge, Skills, and Abilities: In addition to
meeting the KSAs for the GS-5 level, the candidate must demonstrate
the following KSAs:
- Ability to solve problems and make recommendations, e.g.,
troubleshoot operational problems and refer for appropriate
- Knowledge of the operation and care of automated equipment
- Knowledge of, and ability to follow, written instructions for
compounding with aseptic technique for hazardous materials such as
- Knowledge, and ability to perform, compounding with aseptic
technique for routine sterile products
- Knowledge of policies and procedures for inventory management
in specialized areas such as emergency carts
- Knowledge of the computerized prescription process demonstrated
by the ability to input prescriptions and medication orders
References: VA Handbook 5005, Part II, Appendix G28 Pharmacy
Technician Qualification Standard, dated March 17, 2006.
The full performance level of this vacancy is GS-06.
Physical Requirements: The work is basically sedentary.
Principle duties require repetitive use of hands and fingers (e.g.
use of a computer keyboard). Normal ranges of hearing and vision
are required to perform work, communicate effectively and
understand appropriate medication use. Incumbent must also have the
visual ability to distinguish between basic colors and shades of
IMPORTANT: A transcript must be submitted with your application
if you are basing all or part of your qualifications on
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities,
schools, or institutions may be used to qualify for Federal
employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification
requirements, you must send a Certificate of Foreign Equivalency
with your transcript in order to receive credit for that education.
For further information, visit:
Keywords: Department of Veterans Affairs, Omaha , Pharmacy Technician, Other , Omaha, Nebraska
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