Payment Network Management Analyst

Company: Fiserv
Location: Omaha
Posted on: July 20, 2021

Job Description:

What does a great Payment Network Management Business Analyst do?

As a Payment Network Management Analyst, you will play a critical role in working closely with Network Brands; American Express,  Discover,  Mastercard and Visa  to ensure compliance with Brand mandates for Fiserv as a processor as well as  Brand Member Financial Institutions that utilize Optis processing services.   You will be responsible for monitoring U.S. and International Brand Rules and regulations in partnership with business units, technical partners, and professionals across the company to provide standards and guidance in development, implementation and maintenance product, features, and processes.  Additionally, you will provide strategic compliance expertise to drive innovation for the business while driving to the Brand Rules and Policies.  

You're the kind of person who:

Network Strategy

• Investigate, analyze, define strategies, and implement effective enhancements to Fiserv System(s) as required based on Brand Specifications, Bulletins, and any additional association/network documentation
• Monitor Project progress by tracking requirements, resolving problems, performing validation of design or user stories, and taking the necessary actions to keep the project on track.
• Understand and communicate the financial and operation impact of any projects or issues pertaining to Brand Rules and Policies. 
• Act as a liaison between internal departments, fostering a partnership relationship to effectively manage inquiries and issues related to Brand rules and policies.   
• Interact with Brands/networks and Internal Fiserv staff to identify and implement resolutions on a 24 by 7 basis.
• Provide support as a Subject Matter Expert on Brand Rules, Regulations, and System functionality.  
• Maintain a working relationship with all levels of Brands for US and International business in support of Product Strategy, day to day issues resolution, peak season planning and BCP Support. 
• Participate in industry related meetings.
• Coordinate and participate in testing and the output for project requests and system enhancements. 
• Support 24 x 7 on-call for Fiserv/Brand network authorization and clearing escalated issues.

Sales Support

• Support bid management with RFP responses
• Ensure proper deal pricing & product/service inclusion

Basic qualifications for consideration:

• Bachelor’s degree in Business or a related degree program
• 5-7 years of Credit Card Processing experience

Preferred qualifications for consideration:

• Enthusiasm and inquisitiveness
• Able to efficiently manage multiple tasks
• Drive and initiative
• Self-starter capable of working autonomously
• Analytical/quantitative skills
• Collaboration skills and ability to work effectively as a team member
• Strong communication and presentation skills
• Attention to detail, highly adaptable, ability to multi-task
• Strong Microsoft Excel and PowerPoint skills
• Project management skills and experience a plus
• Military-Affiliated candidates encouraged to apply (veterans, military spouses, and guard/reserve members)
• Must possess unrestricted work authorization and not require future sponsorship

Travel Required:

• Approximately 10-20% travel throughout the year to various Brand Forums and meetings

Learn more about us.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Omaha , Payment Network Management Analyst, Other , Omaha, Nebraska