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PATIENT REGISTRATION REPRESENTATIVE

Company: Family Hospital Systems
Location: Omaha
Posted on: August 6, 2022

Job Description:

Job Description Family Hospital Systems is a fun work environment, and we are looking for dedicated team members to support our internal company growth and organizational goals. We are team oriented with great interdepartmental working relationships and are committed to providing excellent internal and external customer service. COME JOIN OUR TEAM We are looking for someone that exhibits excitement and eagerness to learn, grow, and take on new challenges. Being that our Patient Registration Representatives are the first point of contact and often, the "Face" of our company, it is imperative that the candidate display open, friendly, and enthusiastic verbal and non-verbal communication skills. We have Full Time mixed day and night openings at both our Millard and Papillion locations. What you will do: . Handle all inquiries upon patient intake -- Basic Computer knowledge -- Ensure patient demographics are fully completed and input into the system -- Obtain patient signed statements/forms -- Insurance data entry and eligibility -- Collect balances due at time of check out -- Direct patients to relevant areas of building . Direct all medical inquires to the clinical team -- High quality phone etiquette -- Disseminates information as needed -- Keep admission desk and lobby clean and organized -- Maintain good working relationships both within the department and within other departments. -- Adheres to no set department schedule -- Stand while welcoming patients to The Family Emergency Room -- Maintain under a 35% audit error rate with completion of a mock code -- Actively promote and sell Cage Free Care membership programs -- Offer prompt pay discounts where applicable -- Provide patients with a detailed explanation of our billing process prior to discharge -- Attend departmental meetings as scheduled -- Obtain and maintain strong working knowledge of healthcare insurance reimbursements . Additional Duties as assigned Company Specific -- Adheres to dress code -- Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. -- Reports to work on time as scheduled; adheres to policies regarding notification of absence. -- Attends all mandatory in-services and staff meetings. -- Represents the organization in a positive and professional manner. -- Complies with all policies regarding ethical business practices. -- Communicates the mission, ethics, and goals of the company. -- Consistently demonstrates Superior Guest Relation---s skills to patients BENEFITS Our competitive benefits package includes the following Medical Vision Dental 401(k) savings plan 401 (k) match Short-term disability Cage Free Care Membership Life Insurance PTO accrual

Keywords: Family Hospital Systems, Omaha , PATIENT REGISTRATION REPRESENTATIVE, Other , Omaha, Nebraska

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