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IT Support Specialist

Company: American Laboratories
Location: Omaha
Posted on: March 20, 2023

Job Description:

American Laboratories is a great company to work for!

American Laboratories is a growing multi-industry supplier for the extensive products it manufactures. We were founded in 1967 based on the knowledge of manufacturing enzymes, proteins, and flavors to various industries. Today, American Laboratories employs over 125 people, offers an extensive listing of over 300 products to the Human Pharmaceutical, Human Nutritional, Food Processing, and Animal Health industries in the United States and 45 countries around the world.

At American Laboratories, we are looking for candidates with varied backgrounds and skills. Diverse ideas come from diverse people, and we are devoted to offering an all-encompassing work environment where everyone feels valued and respected. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact. We offer a variety of job specific and business skills programs and trainings to our employees. As a member of our team, you ll have an opportunity to draw from those resources when you need them, and likewise, contribute your expertise when you have something to share.

We offer a highly competitive compensation package (salary and bonus) as well as a comprehensive, family-friendly benefits package including exceptional family medical, dental, and vision benefits (100% company paid premiums),paid time off, 401k with company match, employee short-term and long-term disability, and basic life insurance (100% company paid premiums), great schedules, wellness incentives, and all-around great people to work with. Take your career to the next level by applying today!

IT Support Specialist

We have a career opportunity for an IT Support Specialist that is responsible for ALI s help desk support, which includes monitoring daily operations of systems.

The position will be located at 11128 John Galt Blvd, Ste 500, Omaha, NE 68137, working with different management levels (including the CEO, President, CFO, Vice Presidents) and support personnel in all other locations.

The impact you will have:

  • You will monitor daily operations including server, hardware, software and enterprise systems.
  • You will evaluate current applications and make recommendations for improvement, as needed.
  • You will configure user devices and system access.
  • You will train employees on use of many different types of software.
  • You will complete monthly Preventative Maintenance tasks for specified machines.
  • You will collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.).
  • You will act as an administrator of and for Microsoft Dynamics 365 ERP system.
  • You will collaborate with Managed Services Provider to execute Cyber Security strategies to protect our organization.
  • You will stay up to date on technology advancements.
  • You will perform quality work within deadlines with or without direct supervision.
  • You will manage IT assets and inventory system.
  • You will write required Standard Operating Procedures (SOPs) for computer operations. What we are looking for:
    • You will have a Bachelor s degree in a Computer Science field (preferred).
    • You will have at least two (2) years of work experience in a computer systems environment.
    • You will have experience with Dynamics 365 (preferred).
    • You will have a strong understanding of MS Suite of products including Office365, Server and Exchange.
    • You will have excellent attention to detail, analytical and problem-solving skills.
    • You will have strong written and verbal communication skills.

Keywords: American Laboratories, Omaha , IT Support Specialist, Other , Omaha, Nebraska

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