Credit Support Clerk - AmeriFirst, a division of FNBO

Company: FNBO
Location: Omaha
Posted on: March 19, 2023

Job Description:

At FNBO, our employees are the heart of our story and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.Our Modern, Flexible Workplace: We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.Summary of the Job: AmeriFirst, a division of FNBO, is seeking a Credit Support Clerk.

Position Purpose: Responsible for performing credit department support functions related to application entry and facilitation of those applications through the underwriting process. This includes functions related to fulfilling stipulations, routing applications and preparation and tracking of electronic documents from credit to funding. Also included preparation of Adverse Action Notices and assisting with reporting as needed. Maintains departmental records and files per policy.About This Role: ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective performance of assigned functions.

• Assist Merchants as needed with procedures and process to develop their ability to function independently inputting applications, submitting stipulations and printing and completing loan documents.
• When electronic documents are selected, gathers all necessary data to prepare and send documents, tracks documents to completion and delivery to funding.
• Inputs applications from time to time as needed and is responsible for basic stipulation review of work orders and applications. This individual forwards income, property ownership and other requested documentation to individuals with proper authority for review. Assumes responsibility for the effective and professional performance of functions.
  • Answers and solves problems for contractor/dealers by listening, collecting data, securing answers, and reporting results to the inquiring party.
    • Assists the underwriting department with review and routing of stipulations and applications and assists funding through delivery of electronic documents. Assists with pipeline review and status follow up with merchants to maintain current status of applications through pipeline review. Assumes responsibility for establishing and maintaining effective business relations with contractor/dealers, vendors, and trade professionals.
      • Assists with questions and problems courteously and promptly. Keeps merchants properly informed of AmeriFirst policies and procedures.
        • Maintains the Company's professional reputation. Assumes responsibility for establishing and maintaining effective working relations with Company personnel and with management.
          • Assists and supports Department personnel.
            • Coordinates with related departments and obtains or conveys information as needed.
              • Keeps management informed of area activities and of any significant problems.
                • Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned.
                  • Ensures that work area is clean, secure, and well maintained.
                    • Completes special projects as assigned. The Ideal Candidate for This Role: Education/Certification: High school graduate or equivalent. Coursework in keyboarding and general office skills helpful. Required Knowledge: Basic understanding of loan application entry functions. Knowledge of related computer applications. Experience Required: Prior clerical experience helpful, particularly in a financial environment. Skills/Abilities: Strong computer skills Well organized and attentive to detail. Good communication and public relations skills. Equity, Diversity, & Inclusion:FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.See the full FNBO Equity, Diversity, & Inclusion Statement here All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement

Keywords: FNBO, Omaha , Credit Support Clerk - AmeriFirst, a division of FNBO, Other , Omaha, Nebraska