Night Desk Attendant - Residence Halls (11pm - 7am/ Part Time / Weekend Only)
Company: Creighton University
Location: Omaha
Posted on: March 20, 2023
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Job Description:
The Part-Time, Weekend Only, Desk Attendant is a residence hall
staff member employed by the Department of Residential Life and the
Department of Public Safety. DRs serve a critical role as a layer
of safety and security to the greater residence hall community and
are formally designated as Campus Security Authorities in
accordance with the Clery Act. They are also key resources for
residents, upholding the highest standards of customer service
through personal interactions, promoting an inclusive and welcoming
environment for all residents and guests, and assisting residents
and guests with equipment checkout and maintenance requests. As
representatives of the Division of Student Life, the Department of
Public Safety, and the greater Creighton University community, they
embody our Catholic, Jesuit mission and our obligation to be people
for, and with, others.
This position is supervised by the Department of Public Safety and
is a 10-month position, staffed 7 days per week in each of eight
residence halls during the undergraduate academic calendar,
including any holidays during which the residence hall front desks
are open. Scheduled days off will be managed by the supervisor.
This position has the potential for summer employment as well.
for this posting we are looking specifically to fill our Weekend
Only shifts (Friday/ Saturday 11:00 pm - 7:00 am)
Position Responsibilities
Student & Community Safety and Security (45%)
1. Promotes a safe, respectful, and welcoming community in the
context of a Catholic, Jesuit liberal arts institution.
2. Follows all guidelines and procedures to grant access to
residents, account for authorized guests, and deny access to
unauthorized persons.
3. Assists in bag checks and enforces community standards by not
allowing alcohol, illegal drugs, tobacco, or any other banned
substance in the residence halls.
4. Appropriately escalates all safety, security, and medical
emergencies or concerns, to on-duty or on-call staff.
5. Identified potentially intoxicated students and activates the
standard response protocols through Public Safety and Residential
Life staff.
6. Employs video surveillance to detect and identify unauthorized
use of emergency exit doors and other safety or security
concerns.
7. Properly executes fire and weather emergency response protocols,
including assisting first responders with rosters and other
information located in the desk binder.
8. Protects all confidential information accessed within the bounds
of the position.
9. Remains alert throughout the assigned shift and responds to all
radio and telephone communications.
Customer Service (35%)
1. Treat all residents and guests with dignity, respect, and proper
attention to their needs.
2. Responds to the personal needs and concerns of residents in a
timely fashion.
3. Provides friendly greetings to those entering/exiting the
building and strives to create a positive interaction with all
residents or guests, in-person and over the phone.
4. Always keeps the privacy of students in mind, respecting student
s FERPA rights.
Administration & Personal Responsibility (10%)
1. Provides accurate and up-to-date information about guest
check-ins/check-outs, equipment usage, and other operational
information relevant to the hall.
2. Accurately submits timecards and hours by required
deadlines.
3. Maintains a clean, organized, and welcoming desk
environment.
4. Accurately completes logs, maintenance requests, and other
reports.
5. Attends required trainings and meetings, including Campus
Security Authority, CPR/AED, first aid, and other assigned training
topics.
6. All other duties as assigned.
Diversity & Inclusion (10%)
1. Strives to create an environment of inclusion, making our
communities a space where residents can openly express themselves
and have civil discourse or discussions promoting in-depth
thinking, empathy, and appreciation of differences.
2. Promotes an understanding and acceptance of all residents, with
special attention to personal history, race, religious affiliation,
socioeconomic status, sexual orientation, gender, age, physical or
mental abilities, veteran status, and other identities surrounding
diversity and inclusion.
Remuneration
This is an hourly-paid position, beginning at $15.00. At 16 hours /
week, this is a non-benefit eligible position.
Qualifications
Change the World From Here
AAP/EEO Statement
Creighton University is committed to providing a safe and
non-discriminatory educational and employment environment. The
University admits qualified students, hires qualified employees and
accepts patients for treatment without regard to race, color,
religion, sex, marital status, national origin, age, disability,
citizenship, sexual orientation, gender identity, gender
expression, veteran status, or other status protected by law. Its
education and employment policies, scholarship and loan programs,
and other programs and activities, are administered without
unlawful discrimination.
Disclosure Statement
This description describes the general nature of work to be
performed and does not include an exhaustive list of all duties,
skills, or abilities required. Regular, reliable attendance is an
essential function and all employees are required to follow any
other job-related instructions and to perform any other job-related
duties as requested by their supervisor. Employees may also be
required to work in excess of normal working hours as workloads and
seasonal activities necessitate. A complete description is
available in the Human Resource office located at 3006 Webster
Street Omaha, NE. Creighton University reserves the right to modify
duties, responsibilities and activities at any time with or without
notice.
Keywords: Creighton University, Omaha , Night Desk Attendant - Residence Halls (11pm - 7am/ Part Time / Weekend Only), Other , Omaha, Nebraska
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