Business Application Specialist

Company: Jobot
Location: Omaha
Posted on: March 20, 2023

Job Description:

Excellent Opportunity to Grow with a CompanyThis Jobot Job is hosted by: Darcy FordAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $40,000 - $55,000 per yearA bit about us:We are an independently owned, privately held software company specializing in the lumber and building materials industry. This software provides businesses with agility by giving organizations control and visibility over their processes by using efficient modeling, design components, and functionality.Why join us?Health, Dental, VisionPaid Time Off401K Wellness Program Onsite GymGenerous Parental LeaveContinuing Education & TrainingDisability & Life InsuranceJob DetailsRESPONSIBILITIES AND DUTIES:Utilize your knowledge of our software and industry best practices to help customers better utilize products and softwareReceive, research, analyze, troubleshoot, and answer customer cases as they are submittedComplete documentation related to cases and contribute to improving our knowledge baseAssist team members in researching, testing, or handling casesConduct product trainings for customers and/or internal staffAssist in identifying and implementing improvements in customer support and communication. KNOWLEDGE, SKILLS, AND ABILITIES:Customer-focused approach to problem identification and resolution. Strong written and verbal communication skills for training, emails, instructions, presentations, etc. Good analytical, logical, research and problem-solving skills.Ability to positively interact with all levels of the company and with others outside the company.Ability to maintain a high degree of professionalism and confidentiality.*Tons of room for growth!*Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Omaha , Business Application Specialist, Other , Omaha, Nebraska