CUSTOMER CARE REPRESENTATIVE
Company: Hhautomotive
Location: Omaha
Posted on: May 25, 2023
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Job Description:
** CUSTOMER CARE REPRESENTATIVE****Job Category****:**
ADMINSTRATIVE **Requisition Number****:** CUSTO003278 Showing 1
location **Job Details****Description**We are a company that
provides a Best in Class experience that includes, promotes and
celebrates the diversity within our company and community.BEST IN
CLASS is our mission for ALL Customer and Associate (Employee)
experiences at H&H. We do this by utilizing our hospitality and
leadership guiding principles to continually develop ourselves to
perform at a high level. We are looking for new members to join our
BEST IN CLASS Team! H&H has been family-owned and operated
since 1930, and has had the privilege to serve the Omaha/Lincoln,
Nebraska and Springfield, Missouri communities. H&H offers
career opportunities with the following brands Chevrolet, KIA, BMW,
MINI, Jaguar, Land Rover, and Harley-Davidson. **The Role:**We are
looking for an individual to join our Customer Care Department! As
part of this fast-paced Department, you will handle incoming phone
calls, including setting reservations and general assistance, for
our Service Department customers. This position plays a critical
role within the company, ensuring all Service Department customers
of H&H are completely satisfied with our Service Departments. *
Complete incoming and outgoing phone calls to confirm customer
reservations and provide service reminders.* Update customer
information in programs.* Assist customers with providing past
service history reports.**What we bring to the table:***
**Culture:** Our team loves working with Customers as well as each
other! We also believe in a Work Hard-Play-Hard environment and we
enjoy getting to know EVERYONE at our quarterly celebratory lunches
and annual milestone anniversary recognition dinners. Our goal is
to embrace and celebrate what makes you unique because each and
every Associate is what makes H&H GREAT!* **Benefits:**
Medical, Dental, Vision, Disability, Employee Assistance Program,
and 401k Profit Sharing with Company Match for our Full-Time
Associates! In addition, for all Associates we offer Free Financial
Advising services plus an in-depth Leadership Training and
Development program to professionally grow and advance all
Associates.* **Perks:** Discounted zoo membership; Associate
discounts on vehicles, service, parts, body shop, and detailing;
Annual Benefits Fair, health screenings; and more!*
**Opportunities:** Be part of an ever-growing team with training
and support that will help you develop your skills to advance
within H&H.* **Give Back:** We support our Community with many
contributions such as our Nebraska Humane Society donation drive,
fundraising for the American Heart Association, partnering with
Chariots of Hope, supporting local area schools, and more!* **Team
Environment:** Youll be part of the H&H team in which our
Associates enjoy collaborating with each other and encourage each
other to be the best that they can be by recognizing when
Associates go above and beyond expectations while utilizing
H&Hs Guiding Principles.**What you bring to the table:*** At
least 1 year of general business experience preferred.* High school
diploma or equivalent is required.* Excellent communication and
customer service skills.* Great computer/technology skills.*
Punctuality with minimal absences.* High energy partnered with a
positive attitude.* Ability to multi-task, prioritize, and manage
time effectively.* Business appropriate attire.* Detail oriented.*
Desire to grow, learn, and advance within the company.**How to
apply:** Please email AHargiss@hhautomotive.com**A post offer
driving/criminal background check, as well as a drug screen, will
be required.***H&H Automotive LLC provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
disability or genetics. In addition to federal law requirements,
H&H Automotive LLC complies with applicable state and local
laws governing nondiscrimination in employment in every location in
which the company has facilities. This policy applies to all terms
and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation, and
training.***Qualifications****Skills****Behaviors****:**
**Motivations****:** **Education****Required** High School or
better.**Experience****Required** Excellent communication and
customer service skills. Great computer/technology skills.
**Preferred**At least 1 year of general business experience
preferred, but not required. **Licenses & Certifications**
Keywords: Hhautomotive, Omaha , CUSTOMER CARE REPRESENTATIVE, Other , Omaha, Nebraska
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