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Customer Experience Representative

Company: Ryan Lawn & Tree Inc
Location: Omaha
Posted on: June 5, 2024

Job Description:

Description:Do you love talking to people? Do you enjoy hard work, puzzles, and problem solving? If so, you can help Ryan Lawn and Tree put the pieces together! Our Customer Service Representative/Admin position combines a fast-paced environment with a commitment to excellent customer care.What does a Customer Service Representative do?Provide accurate, friendly, and responsive service to customers via inbound and outbound callsMaintains a working knowledge of products, services and policies within the business to serve as an internal information sourceAccurately document interactions and enter information into the customer database and process payment as needed.Ability to multitaskEffectively communicate with multiple departments and branches to ensure each customer's needs are met in a timely and accurate mannerAdaptability: Effectively manages and supports changes to processes and proceduresRequirements:Bachelors degree or equivalent preferred, high school education or equivalent requiredQuickbooks/Netsuite experienceFriendly and resolution focused interpersonal skillsArticulate verbal and written communication skillsProven organizational and time management skillsAbility to keep up in a fast-paced environmentStrong attention to detail and ability to solve complex problemsExcellent collaboration and teamwork skillsTechnical aptitudeExperience navigating various business systems to support customer inquiriesOpenness to additional responsibilitiesWhy work at RYAN?RYAN is a proven leader in the lawn and landscape industry and has a reputation as one of the highest-quality lawn and tree companies in the nation. Our rapid, sustained growth has and will continue to provide advancement opportunities for employees that excel in their careers. In addition to being a non-smoking & EEOC company with advancement opportunities, other great benefits include:Full-time, year-round employment with bonuses availableExcellent benefits packageHealth Insurance401k w/ company matchDental/Vision and more100% Employee Stock Ownership Plan.11 Paid Holidays17 Days Paid Time OffStarting pay $19.00+ per hour based on experience!by Jobble

Keywords: Ryan Lawn & Tree Inc, Omaha , Customer Experience Representative, Other , Omaha, Nebraska

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