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JCC Concession Associate

Company: Jewish Federation of Omaha
Location: Omaha
Posted on: April 18, 2019

Job Description:

Job Title: Concession Associate Employed by: The Jewish Federation of Omaha Agency: The Jewish Community Center Supervisor: Concession Supervisor Work Schedule: varies; concession stand is open M-Th 11:30am-7:30pm; F-Sun 11:30am-6:30pm Exemption: Non-Exempt Primary Purpose of Job The Concession Supervisor is primarily responsible for the supervision of all Concession Associates, and the smooth and efficient operation of the Concession area and all of its functions. He/she must be completely familiar with the Centers policies on security, customer service, and provide excellent leadership to the Concession Associates to ensure they are well trained and performing their responsibilities at the highest level possible. Qualifications

  • Minimum High School Student Duties and Responsibilities
    • Assist oversight and operation of the concession stand.
    • Maintain accurate inventories and inform supervisor of needed supplies.
    • Assist opening and closing of stand.
    • Prepare the production of all menu items, consistency being of the utmost importance.
    • Maintain cleanliness and sanitation of stand.
    • Effectively communicate to management and members. Core Competencies
      • Ability to relate to and work with members, guests and professional staff.
      • Ability to handle multiple tasks.
      • Problem Solving - identify and resolve problems in a timely manner; involves and informs direct supervisor.
      • Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
      • Judgement - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
      • Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Physical Requirements This position requires the individual to be physically fit in order to perform a wide variety of activities. It requires stamina to work long periods of time in a physically active environment. While performing the duties of this job, the employee is regularly required to stand, sit, operate computer, operate telephone, and is frequently required to talk or hear. Working Conditions The JCC is a fast-paced environment that requires a high focus on customer service and the security of our members. Staff members are expected to provide the highest quality service possible. They are also expected to perform outside their respective areas of responsibility as needed. Customer Service Statement The Member Services Associate shares in the JCCs commitment to provide excellent customer service to its members. He/she should be professional in all of his/her relationships with members and guests. He/she should take the time to learn the names of as many individuals as possible and to make sure that individual members are pleased with the services and programs provided by the JCC.

Keywords: Jewish Federation of Omaha, Omaha , JCC Concession Associate, Other , Omaha, Nebraska

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