the smart solution for Omaha jobs

FM Service Tech

Company: ARC Document Solutions
Location: Omaha
Posted on: May 18, 2019

Job Description:

ARC/RIOT is looking for a Full-time Service Technician to help us assemble and install equipment in customer locations that have purchased, leased or rented printers or copiers. Our primary lines of equipment are manufactured by Oce, Xerox and HP.Description:We are seeking candidates for our vacant Service Technician role. Service Technician Report to the Service Manager; provide small format and large format engineering copier service, repairs and installations at client locations throughout the company's assigned service area while maintaining accurate inventory and maintenance records, courteous customer relations, and thorough performance of assigned job duties.

  • Fiscal and operational responsibility for the daily operations of the assigned branch facility
  • Accurately diagnose, repair, and maintain equipment as well as accessories in optimum operating condition based on manufacturers published electrical, mechanical, and copy quality specifications
  • Record completed work (labor) and parts used to repair equipment on our service work order form, hptionave customer sign off on completed work leaving a copy with customer
  • Record same info on the machine log sheet left in machine for future reference
  • Maintain records by properly documenting system repairs and upgrades
  • Maintain inventory records accurately by making sure all transfers are properly processed
  • Install systems, software, and feature keys at customer locations
  • Install equipment and accessories
  • Test equipment and get customer to acknowledge equipment is working to their satisfaction
  • Maintain systems and products by responding to emergency service requests; conduct tests; diagnose problems; complete repairs; maintain good customer relationships
  • Continuously update job knowledge by completing required training and re-certification; participating in educational opportunities; reading technical material
  • Promptly contact dispatch coordinator or service manager after every call for next assignment or when alerted to do so
  • Participate in monthly meetings, communicate equipment problems and solutions with fellow technicians by using our service forum
  • Project a positive image through proper attire, communication skills, and personal grooming
  • Be able and willing to work overtime when required including weekends
  • Be willing to travel when required
  • Driving is essential part of the job; hence a good driving record is a must. Courteous and safe driving is a must
  • Must be able to handle high pressure situations and clientele


    • Experience repairing several machines Oce', Xerox, HP and others.
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

      Associate degree (A. A.) or equivalent from two-year college or technical school is a plus. High School diploma or equivalent is required, and/or training; or equivalent combination of education and experience. Excellent customer service skills. Ability to effectively promote the superior products and services of ARC. Ability to track orders throughout the production and delivery process and keep customers accurately informed. Strong comprehension of small format, large format, and color production processes. Ability to assess/troubleshoot customer software and hardware production problems or issues. Ability to understand and accurately communicate cost estimate information to the customer. Ability to follow complex processes and procedures accurately. Able to multi-task while maintaining quality control and

Keywords: ARC Document Solutions, Omaha , FM Service Tech, Other , Omaha, Nebraska

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Interviewing for Full-time or Part-time work from home opportunity
Description: Now Interviewing individuals who are looking to work from home. If you are serious about working from home,Creating your own schedule, Spending more time with your kids,
Company: AmeriPlan
Location: Omaha
Posted on: 05/25/2019

Healthcare Boss PT/FT
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Career Advantage
Location: Omaha
Posted on: 05/25/2019

Owner Ops: All Route Types - 6K Sign On Bonus!!
Description: NO TRUCK, NO PROBLEM, NO DOWN PAYMENT, 6K SIGN ON BONUS Home Weekly or Bi-Weekly - You Choose. Looking for a good group of drivers to join one of the
Company: Network 1 Logistics LLC
Location: Omaha
Posted on: 05/25/2019

Multiple Positions
Description: The only plastic bag manufacturer in the city of Omaha is looking for good people to
Company: Plas Tech
Location: Omaha
Posted on: 05/25/2019

Training Coordinator
Description: TRAINING COORDINATOR br br Apply Now br br DESCRIPTION/JOB SUMMARY br br Training Coordinator br Description/Job Summary br br RHD Nebraska provides supports to individuals with developmental (more...)
Company: Resources for Human Development
Location: Omaha
Posted on: 05/25/2019

Description: Custodial Supervisor M-F, 2pm-10:30pm University of Nebraska at Omaha
Company: University of Nebraska at Omaha
Location: Omaha
Posted on: 05/25/2019

Medical Technologist
Description: JOB TITLE HERE TMS Services, Inc., is seeking a Medical Technologist Essential Job Functions:
Company: TMS Services
Location: Omaha
Posted on: 05/25/2019

Entry Level Sales - Training Provided
Description: Entry Level Sales Are you looking to reinvigorate your career and regain work/life balance Whether your career is just getting started or you are looking to change professions, Bankers Life offers continuous (more...)
Company: Bankers Life
Location: Omaha
Posted on: 05/25/2019

RN DIALYSIS- Omaha, NE (RN #38323)
Description: Dialysis RN needed in Omaha, NE- Start ASAP 36 mo. contract Hours: 6a-6:30p
Company: Continuum Medical Staffing
Location: Omaha
Posted on: 05/25/2019

CLEANER 3 day a week 4 hours a day early morning
Description: ABM, a leading provider of integrated facility solutions, is looking for a Cleaner. br The Cleaner provides the
Company: ABM Industries
Location: Omaha
Posted on: 05/25/2019

Log In or Create An Account

Get the latest Nebraska jobs by following @recnetNE on Twitter!

Omaha RSS job feeds