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Module Support Specialist - Omaha Gbl Sls&Ctmr Care (17000XAY)

Company: Marriott
Location: Omaha
Posted on: June 14, 2019

Job Description:

Heres To Your Journey with Omaha Gbl Sls&Ctmr Care Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Omaha Gbl Sls&Ctmr Care Campus located at 1818 North 90th Street, Omaha, NE 68114 is currently hiring a Module Support Specialist. Responsibilities include: Module Support Specialists are responsible for carrying out fundamental administrative and hotel service tasks pertinent to the review, building, maintenance, and support of product marketing modules for all Marriott International brands. They will organize materials submitted by the hotel representatives and complete the initial review of hotel photography, other assets, and submission forms for new modules, ensuring that all content they process complies with Marriott digital standards. They will also act as the primary point of contact for hotel representatives needing additional support during all stages of the process, providing prompt and professional support to these contacts. SPECIFIC RESPONSIBILITIES Responsible for supporting restaurant, entertainment, meeting, wedding, golf, spa and custom modules for the Marriott.com Hotel Web Sites. Review and approve assets, as submitted via email or MDAM by hotel representatives, to ensure the assets received match the submission form and eFAST sitemap, and assets meet established corporate brand strategies and Marriott standards. Review usage rights, model releases, and other documentation pertinent to module asset submissions and work with hotel to obtain any missing documentation. Ensure that photography and other asset choices on a module are appropriate and meet Marriott International business objectives. Locate existing HWS photography in archives and create new copies for modules. Complete additional tasks related to All-Inclusive and Lift & Shift module requests. Work closely, advise, recommend and assist hotel representatives by email or by phone during the module submission and creation processes. Send preview links to hotel for proofing once module build is completed, and route their requested changes to the appropriate parties for completion. Develop good working relationship with hotel representatives to ensure modules are maintained well. Providing hotel representatives with quotes for approval, as requested, for having modules translated into the global languages by Translations.com. Accurately record time to complete their tasks using Marriott's production/accounting system. Work closely with Internet Questions, EPIC Support, and other eCommerce and database teams to have content approved for inclusion on modules. Work closely with Module and Editorial Services Specialists, using communication and organizational skills to ensure successful completion of all phases of module creation and maintenance. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: marriott.taleo.net/careersection/2/jobdetail.ftl?job=17000T7R Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. facebook.com/marriottjobsandcareers twitter.com/marriottcareers linkedin.com/company/marriott-international instagram.com/marriottcareers lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, CA or local laws.

Keywords: Marriott, Omaha , Module Support Specialist - Omaha Gbl Sls&Ctmr Care (17000XAY), Other , Omaha, Nebraska

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