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Learning Spaces Support Associate

Company: University of Nebraska - Lincoln
Location: Omaha
Posted on: August 16, 2019

Job Description:

Learning Spaces Support Associate (Lincoln, NE)Position Summary:Assist the Learning Spaces team by providing excellent front-line customer service, both in person and remotely, to users in campus learning spaces. Assist faculty, staff, and students with technology in a teaching and learning environment. Troubleshoot issues with computer and related systems at the time of the issue and after-the-fact in all supported spaces on campus. Identify reoccurring problems and provide suggestions on long term improvements to learning spaces. Provide installation support as needed on learning space projects including equipment installation, equipment setup, asset management, and documentation.Qualifications:Associate's degree; equivalency consideredTwo years of customer service experience with demonstrated knowledge of computer systems; requiredMust have strong communication skills, both oral and written communication; requiredAbility to work independently and as part of a team; requiredStrong organizational skills; requiredAbility to work in high-pressure environments; necessaryExperience support audio/visual systems including video switching and projection, audio reinforcement, and control systems; preferredExperience in computer-related training; preferredBachelor's degree; preferredSalary: $37,000/year minimumrecblid bctcyncubqsvcoefrom4iutui819ke

Keywords: University of Nebraska - Lincoln, Omaha , Learning Spaces Support Associate, Other , Omaha, Nebraska

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