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Patient Access Rep III M/T/W/Th 8:30-5pm at 2301 N 117th Ave Omaha, NE

Company: Tenet
Location: Omaha
Posted on: October 13, 2019

Job Description:

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! JOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.

  • Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies.
  • Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
  • Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.
  • Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.

    Qualifications:
    KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individualmust be able to perform each essential duty satisfactorily. The requirementslisted below are representative of the knowledge, skill and/or abilityrequired. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.
    • Minimumtyping skills of 35 wpm
    • Demonstratedworking knowledge of software/system/equipment/PCs.
    • Knowledgeof function and relationships within a hospital environment preferred
    • AdvanceCustomer service skills and experience
    • Abilityto work in a fast paced environment
    • Abilityto receive and express detailed information through oral and writtencommunications
    • Coursein Medical Terminology required
    • AdvancedUnderstanding of Third Party Payor requirements preferred
    • AdvancedUnderstanding of Compliance standards preferred
    • AdvancedPatient Liability Collection performance and high achievement in productivity.
    • Mustbe able to perform essential job duties in at least three Patient Accessservice areas including ED
    • Usesproper negotiation techniques to professionally collect money owed by ourPatients/Guarantors.
    • Buildsand maintains collaborative relationships with both internal and externalClients that lead to more effective communication and a higher level ofproductivity and accuracy. EDUCATION / EXPERIENCEInclude minimum education, technical training,and/or experience preferred to perform the job.
      • HighSchool Diploma or GED required
      • 2-4years of experience in medical facility, health insurance, or related area.
      • 2+years in Patient Access preferred.
      • Somecollege coursework is preferred PHYSICAL DEMANDS The physical demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
        • Mustbe able to sit at computer terminal for extended periods of time
        • Occasionallylift/carry items weighing up to 25 lbs.
        • Frequentprolonged standing, sitting, and walking
        • Occasionallypush a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics describedhere are representative of those an employee encounters while performing theessential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
          • Hospitaladministration
          • Canwork in patient care locations which include potential exposure tolife-threatening patient conditions. OTHER
            • Mustbe available to work hours and days as needed based on departmental/systemdemands.
            • ResolvesPhysician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.Job: Patient AccessPrimary Location: Omaha, NebraskaJob Type: Full-timeShift Type: Days

Keywords: Tenet, Omaha , Patient Access Rep III M/T/W/Th 8:30-5pm at 2301 N 117th Ave Omaha, NE, Other , Omaha, Nebraska

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