Senior Business Systems Analyst, Consumer Banking Technology (Remote)
Company: PenFed Credit Union
Posted on: January 16, 2022
Are you looking to take your career from good to great? As an
employee of PenFed, every day is an opportunity to thrive, and be
part of a team working to ensure our organization is providing
world class service to our members, employees, and our communities.
We exist to help our members realize their full potential, educate
and encourage their dreams, and make every effort to follow our
mission and help our members "do better." Joining PenFed is more
than being an employee; it's about being a part of the PenFed
family. - PenFed is hiring a Senior Business Systems Analyst,
Consumer Banking Technology (Remote) at one of the following
locations: Tysons, Virgina; Eugene, Oregon; Omaha, Nebraska; San
Antonio, Texas; or Alexandria, Virginia. -The primary purpose of
the Sr Business Systems Analyst for Consumer Banking Technology
position is to analyzes members and stakeholders needs to determine
how best to serve their digital banking requirements, including all
experiences related to Retail/Consumer Banking products This role
provides consultation and expert assistance to various business
units with designing, developing, and implementing digital consumer
banking-related projects, including new products, services, and
system enhancements. The Sr Business Systems Analyst will synthesis
business requirements to architect a solution that is feasible and
viable for our technology teams. The Sr Business Systems Analyst
works closely with bank personnel and business partners to identify
and maximize opportunities to use information and technology to
improve products, services, and/or business processes. Works with
the Digital Product Management team in the development and
execution of the digital roadmap. - The Analyst is expected to be a
Subject Matter Expert (SME) for Digital Banking products, services,
and systems, including the intricacies of Consumer Banking
products. Functions as one of the go-to people for digital banking
knowledge in the credit union, including knowledge of processes,
systems, and policy and procedures.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This is not
intended to be an all-inclusive list of job duties and the position
will perform other duties as assigned. - Collaborate with the
project's stakeholders, those interested in the project's outcome,
to identify and prioritize the requirements, and documented in a
requirements specification or user stories.
Translate business needs into technical solutions and corresponding
technical requirements used throughout the development process.
Develop Functional Specifications, context diagrams, UML diagrams,
ER diagrams, and process flows as required.
Facilitate effective project requirement discovery meetings while
exhibiting extensive knowledge of business requirements and
emerging technology best practices.
Conduct a thorough analysis of business requirements and
demonstrate a detailed understanding of technical systems by
influencing the designs and development solutions to converge in
With the guidance of business leaders, help drive significant
enhancements and streamlining of our processes and introduction of
new technologies to bring more flexible products to market
Effectively communicate insight and plans to cross-functional team
members and management.
Evaluate business processes, anticipate requirements, uncover areas
for improvement, and develop and implement solutions.
Prioritize initiatives based on business needs, user needs, program
schedule, and requirements.
Oversee the project stages, the requirements reflect the end user's
needs, and the developed system reflects the requirements.
Track and manage a project's scope, development, testing, and
Define project requirements by identifying project milestones,
phases, and elements.
Organize and manage file and portal repository of document
Participate in peer reviews to validate the requirements and review
the system design, code, and test cases to confirm the system
adheres to documented requirements.
Create contractual requirement documents as required.
Attend, schedule, and moderate SME meetings.
Capture meeting minutes and track action items and tasks.
Monitor deliverables and ensure timely completion of program
Ability to identify issues/risks and effectively communicate them
Ability to manage and communicate production issues - clearly
documenting the problem, cause and identifying a resolution, or
managing team collaboration to determine a resolution.
Equivalent combination of education and experience is considered.
Bachelor's degree in business management, finance, computer
science, information systems, or other business/technology-related
fields or equivalent years of experience.
Minimum of ten (10) years of consulting and/or experience in
Digital Banking (online/mobile) Platforms.
Minimum of three (3) years' experience documenting and
communicating processes and workflows.
Minimum of two (2) years' experience in performing at a high level
in a deadline-driven environment, moving seamlessly across
simultaneous projects, balancing priorities, and delivering on-time
Experience with writing API specifications/requirements and API
Experience working with Salesforce.
Experience with BI, reporting, dashboards, analytics requirements,
and writing data requirements, SQL queries, and a good
understanding of data modeling and schema concepts.
Minimum of one (1) year of Apex coding experience preferred.
Solid understanding of backend systems within a financial/banking
eco-system, including payment processing, loan origination and
servicing, and digital banking concepts.
Solid experience with SDLC and a solid understanding of Waterfall
and Agile Methods.
Strong interpersonal, analytical, problem-solving, influencing,
prioritization, decision- making and conflict resolution
Strong attention to detail and the ability to understand and
present content in a logical, accessible manner.
Working knowledge of JIRA and Confluence.
Excellent oral and written communication skills when interacting
with internal and external clients.
Prior experience/familiarity with interfacing with QA and
Self-starter, naturally curious, and able to connect dots to
understand how their work fits into the broader organization.
Organized, with the ability to participate in multiple work streams
and ensure follow-through of all tasks to completion.
Proven ability to adjust quickly to shifting priorities and rapid
Highly motivated, self-driven individual who can think
strategically, operate independently, and take accountability and
ownership of a function.
Licenses and Certifications Certification in Salesforce
Work Environment While performing the duties of this job, the
employee is regularly exposed to an indoor office setting with
moderate noise. *Most roles require working in an office setting
with moderate noise and the ability to lift 25 pounds. * - Travel
Ability to travel to various worksites and be on-call may be
required. - Special Message Regarding COVID 19 PenFed is continuing
to hire and train exceptional individuals to help us serve our 2
million members both here and around the world. - In light of the
current situation with novel coronavirus (COVID-19), we have
modified our hiring, onboarding, training, and deployment protocols
in order to comply with current local and state guidance around
Established in 1935, PenFed today is one of the country's strongest
and most stable financial institutions with over 2 million members
and over $26 billion in assets. We serve members in all 50 states
and the District of Columbia, as well as in Guam, Puerto Rico and
Okinawa. We are federally insured by NCUA and we are an Equal
Housing Lender. We are available to members worldwide, via the web,
seven days a week, twenty-four hours a day. - We provide our
employees with a lucrative benefits package including robust
medical, dental and vision plan options, plenty of paid time off,
401k with employer match, on-site fitness facilities at our larger
locations, and more. - Equal Employment Opportunity PenFed
management will maintain and observe personnel policies which will
not discriminate or permit harassment or retaliation against a
person because of race, color, creed, age, sex, gender, gender
identity, gender expression, religion, national origin, ancestry,
marital status, military or veteran status or obligation, the
presence of a physical and/or mental disability or medical
condition, genetic information, sexual orientation, and all
statuses protected by applicable state or local law in all
recruiting, hiring, training, compensation, overtime, position
classifications, work assignments, facilities, promotions,
transfers, employee treatment, and in all other terms and
conditions of employment. PenFed will also prohibit retaliation
against individuals for raising a complaint of discrimination or
harassment or participating in an investigation of same. - PenFed
will also reasonably accommodate qualified individuals with a
disability so that they can apply for a job or perform the
essential functions of a job unless doing so causes a direct threat
to these individuals or others in the workplace and the threat
cannot be eliminated by reasonable accommodation or if the
accommodation creates an undue hardship to PenFed. Contact human
resources (HR) with any questions or requests for accommodation at
Keywords: PenFed Credit Union, Omaha , Senior Business Systems Analyst, Consumer Banking Technology (Remote), Professions , Omaha, Nebraska
Didn't find what you're looking for? Search again!