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Senior Business Analyst/CSD Super User

Company: North State
Location: Omaha
Posted on: September 24, 2022

Job Description:

WHO WE ARE We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice--- for professional-grade tools, fasteners, jobsite supplies and expert service. - Respect - We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together. - Integrity - We go above and beyond to help customers and employees and do what we can to help resolve issues. - Teamwork - We support and encourage each other while working together to ensure each customer has a top-notch experience - Family Environment - We are a nationwide company with small business locations that provides a family-like environment. SouthernCarlson, Inc., a leading distributor of the most recognized brands of construction andpackaging machines, tools and supplies in the industry has an opening for a Senior Business Analyst. Supported by our network of sales, service and repair techs, the company has evolved to encompass over 150 locations in the U.S and Mexico.
**This position is a brand new position because our comapny is growing!** The SR Business Analyst plays a critical role in the support and business process improvements for the Infor CloudSuite (CSD) solution. This role requires in-depth knowledge of the Infor CSD solution as well as business processes. Primary job duties include end-user support, gathering business requirements, and providing solutions for business needs within Infor CSD. This position will have 20% of travel. WHAT YOU WILL BE DOING:

  • In-depth knowledge of all Infor CSD product functionality, APIs, and integrations
  • Understand current business problems and opportunities and provide solutions within the Infor CSD solution.
  • Provide Infor CSD customer support on complex issues
  • Define the roadmap for Infor CSD functionality
  • Interview customers to build out and finalize business and functional requirements
  • Interact positively and professionally with customers of all levels to build strong relationships. Foster collaborative atmosphere (e.g. ask questions and encourage input from others)
  • Maintain awareness of industry trends and take initiative to drive the creation of best practices and process improvements
  • Assist customers to develop use cases, test scenarios, standard operating procedures, and business process models
  • A wide degree of creativity and latitude is expected
  • Serve as an Infor CSD spokesperson at meetings and events
  • Assist with training documentation and videos
  • Assist with Infor CSD access management, reports, and configuration a plus.
  • Other duties as applicable YOU MIGHT BE A GOOD FIT IF YOU HAVE: -Four or more years of experience working knowledge of Infor, CloudSuite Distribution and/or Infor SX.e
    • Three or more years of experience in a Business Analyst role. An understanding of how to perform requirements analysis according to several SDLC (software development life cycle) methodologies in a team environment and a working knowledge of Infor TWL, ISM, IDM, IDM-C, Storeroom, EDI, Birst, ION and Workflows
      WE ARE AN EQUAL OPPORTUNITY EMPLOYER SouthernCarlson Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, s ex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Keywords: North State, Omaha , Senior Business Analyst/CSD Super User, Professions , Omaha, Nebraska

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